Russell Barnett Ford

Tell them anything to get a sale I bought a new F-150 from David. There was a paint flaw that they didn't have TIME to repair. Since I live 3 hours away, he said I could take it to an I bought a new F-150 from David. There was a paint flaw that they didn't have TIME to repair. Since I live 3 hours away, he said I could take it to any Ford dealer for adjustment. When I took It to a dealer in Knoxville, David and his manager were conveniently unavailable for authorization. So now I will have to drive 3 hours to have a face-to-face meeting with the powers that be. This could have been taken care of in advance, but I guess the bottom line comes first. More

Great experience After a bad experience or 3 with the Chevy dealership I decided to try ford, I fell in love with a new mustang traded my truck in seconds and haven't After a bad experience or 3 with the Chevy dealership I decided to try ford, I fell in love with a new mustang traded my truck in seconds and haven't looked back, David was the best dealer I've dealt with very knowledgeable and understanding, Anthony helped out a lot and Rita (i think) in finance was a breeze and wonderful to talk too, my money will come here from now on and if I ever but another vehicle I plan on it being through David Thayer! More

David Thayer was excellent to work with. David Thayer is a wonderful salesperson. We drove over three hours to look at a used vehicle, and when we arrived, the dealership ha been closed for f David Thayer is a wonderful salesperson. We drove over three hours to look at a used vehicle, and when we arrived, the dealership ha been closed for five minutes. We decided to try to find the vehicle on the lot, and as we went around the building there was David and another associate having a conversation before leaving for the evening, David asked if he could help us and (on his own time) asked if he could help us. The vehicle in question had just been sold, but he told us that with all of the rebates offered by Ford, we could almost purchase a new truck for what we intended to spend on a used one. He answered all our questions, let us take a test drive and figured our financing. This was three hours after closing. We bought it! We love it! Good job Dave! More

Charles was easy to work with and offered us great service and a great price. We shopped around allot and he was the only one that actually took the time to find exactly what we were looking for not j service and a great price. We shopped around allot and he was the only one that actually took the time to find exactly what we were looking for not just try to shove us into a vehicle of his choice. More

The staff made buying my car a very fun and exciting experience. Their knowledge and enthusiam was contagious. I can't imagine ever buying a car anywhere else. experience. Their knowledge and enthusiam was contagious. I can't imagine ever buying a car anywhere else. More