
Russell Barnett Ford
Winchester, TN
Is this your dealership?
Filter Reviews by Keyword
By Type
35 Reviews of Russell Barnett Ford
Down home hospitality Steve Stamey at Russel Barnett is just a good old country boy that loves his job and wants you to be happy in what ever you are looking for. He told u Steve Stamey at Russel Barnett is just a good old country boy that loves his job and wants you to be happy in what ever you are looking for. He told us many times I want you to chose not, here look at this like most dealers do. The service we were given was the best we have ever received in a car purchase and I highly recommend this dealership to anyone wanting a no stress purchase. More
Great people. Worked as a TEAM. Each person seemed to have a helpful attitude and was never pushy. Sales person was very helpful and Service Manager went above and beyond helping me Each person seemed to have a helpful attitude and was never pushy. Sales person was very helpful and Service Manager went above and beyond helping me. Great job all the way around. Thanks More
Great buying experience ! Really made buying a pleasant experience. No high pressure selling. Very customer friendly. Steve and Anthony were wonderful, helpful and pleasant ! I Really made buying a pleasant experience. No high pressure selling. Very customer friendly. Steve and Anthony were wonderful, helpful and pleasant ! I would recommend them . More
1995 Lincoln town car service I took my car for an estimate to fix the alarm that chimes when you open the door. It is supposed to chime if you leave the key in the ignition but mi I took my car for an estimate to fix the alarm that chimes when you open the door. It is supposed to chime if you leave the key in the ignition but mine was chiming with key in or out. This is a minor irritation but thought I would get it fixed. They kept the car about an hour then told me that the repair would be $900+ to replace the clock spring and HVac control. The estimate cost $103. They told me the big cost was for parts. I decided to try the repair myself and found a clock spring fo $100. It did not fix the problem!!! Obviously they do not know what they are doing!! I have previously been pleased there but will never go there again. More
Great Customer Service Al Stidham made the experience buying my first new car absolutely WONDERFUL. He was very friendly, nice, and helpful. He made sure I got exactly what Al Stidham made the experience buying my first new car absolutely WONDERFUL. He was very friendly, nice, and helpful. He made sure I got exactly what I was looking for. I will defiantly becoming back here for my next car. Thank you so much Russell Barnett Ford and especially Al Stidham. More
Awesome Dealership This is my family's third auto purchase from Russell Barnett Ford, and we couldn't be happier. The staff at the dealership are friendly, honest, and This is my family's third auto purchase from Russell Barnett Ford, and we couldn't be happier. The staff at the dealership are friendly, honest, and great to work with. They aren't pushy and are very helpful in making sure you are taken care of fully. We always feel like we are getting a great deal and a great vehicle. We love working with Oskar! He's the best! More
Needs more incentives I had already decided to buy a ford truck prior to visiting your dealership. I was only given a 2000 dollar discount, which is fine if there were more I had already decided to buy a ford truck prior to visiting your dealership. I was only given a 2000 dollar discount, which is fine if there were more incentives. I was only offered 1st oil change free and every fourth. I understand that this can't be offered to everyone, but when someone pays 52,000 dollars for a truck, there should be more incentives. Furthermore, the truck was currently being driven by one of the salesperson, which placed over 300 miles on the vehicle, test driving a new truck and seeing someone's belongings in it was a turn off. In addition, I had not realized that my company offers discounts when buying a ford, I lost several thousand dollars, I feel that your sales people should ask or know some of this. In all honesty, I like the truck, but, if I could rewind, I probably would not buy it. More
Great Dealership This is the second new vehicle I have purchased here, Oskar Quintanilla was the person I dealt with. Great service and people. Rita in finance great This is the second new vehicle I have purchased here, Oskar Quintanilla was the person I dealt with. Great service and people. Rita in finance great to work with, will purchase next vehicle here. More
GREAT PLACE ASK FOR OSCAR HE A GREAT GUY GREAT PLACE WORK GREAT WITH YOU UNDERSTANDS YOUR NEEDS THEY NOT PUSHY LIKE MOST PLACES WHEN YOU DRIVE UP THE GIVE YOU ROOM TOO LOOK INSTEAD HOOVERING GREAT PLACE WORK GREAT WITH YOU UNDERSTANDS YOUR NEEDS THEY NOT PUSHY LIKE MOST PLACES WHEN YOU DRIVE UP THE GIVE YOU ROOM TOO LOOK INSTEAD HOOVERING OVER YOU More
Great place to buy a car Al Stidham was very helpful and provided me with a great car at a fair price. All the people working there were really nice and there were no issues w Al Stidham was very helpful and provided me with a great car at a fair price. All the people working there were really nice and there were no issues with the purchase. More