Russell & Smith Honda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Karan is the Best! This was not the first car we purchased at Russell & Smith Honda, and it will not be the last. Every step of the purchasing process was amazing. Karan This was not the first car we purchased at Russell & Smith Honda, and it will not be the last. Every step of the purchasing process was amazing. Karan was our sales person and he was excellent! He saved me money and he was not focused on overselling me a car I couldn't afford. He stayed in my budget and really worked with me to get both the options and payments that I needed. He was so great I brought my father and my husband in and as a family we purchased three vehicles in one week. Thank you for the excellent service! I would also like to mention that Nick was an excellent Finance Manager! Very personable and he also really worked with the options and warranties to keep my payments where I wanted them! Thank you Nick! More
Rip Off I brought my car in for repairs on Thursday, June 16, 2016 which was covered by my powertrain warranty and your service advisor Stephen Gonzalez said I brought my car in for repairs on Thursday, June 16, 2016 which was covered by my powertrain warranty and your service advisor Stephen Gonzalez said that it was not covered by warranty and wanted to me to pay 650.00 for something that was covered. I called my insurance company for which they explained to him that all of those repairs should be completed under my powertrain warranty and not my extended warranty. He then came back and charged me 250.00 after trying to rip me off for the $650.00. In the future I will not be using this dealership. More
Great Experience Karan was very helpful and knowledgeable about every detail of the car I wanted. He did a great job of keeping me updated on the incoming stock withou Karan was very helpful and knowledgeable about every detail of the car I wanted. He did a great job of keeping me updated on the incoming stock without being pushy. Excellent service and overall positive experience. Recommend! More
Great Option Karan was able to present me with an excellent option for my needs in a one time paid lease. I was really impressed with his knowledge of the products Karan was able to present me with an excellent option for my needs in a one time paid lease. I was really impressed with his knowledge of the products and his understanding of what I needed. Thank you! More
Pleasnt excellent Experience I was shopping for a car and Selam was very courteous and helpful. She exceed our expectations of what a great agent would be. She even stayed after h I was shopping for a car and Selam was very courteous and helpful. She exceed our expectations of what a great agent would be. She even stayed after hours to help us. Also the accountant, Mr. Tray, explained all available options. Even the Manager, Mr. Dino, met with us and congratulated us on purchasing the car. It was an extremely pleasant experience. I would highly recommend this dealership. More
Awesome Car Pro Experience I had a terrific experience at Russell Smith Honda, we contacted the dealership via email and were reached back by David Nelson that gave me the most I had a terrific experience at Russell Smith Honda, we contacted the dealership via email and were reached back by David Nelson that gave me the most impressive and no nonsense response. It made my decision to use Russell Smith Honda a very easy choice. The Finance Officer was also super friendly and very informative. More
Best buying experience Selam & Deno provided me with the best buying experience, I have bought many cars in the past, but this was the best I have ever had! Selam & Deno provided me with the best buying experience, I have bought many cars in the past, but this was the best I have ever had! More
Very co-operative and helpful employee. She is very helpful and providing all healthy information about the purchase. Also leading customers to the respective personals the making quick pape She is very helpful and providing all healthy information about the purchase. Also leading customers to the respective personals the making quick paper works. Also a very friendly approach. More
No hiccups in dealing with RSHonda team unlike other My first contact was Ian Nylander who gave me drive out price + proPal for Honda Pilot 2016 EX-L. Unlike other dealers in town they quoted rather sli My first contact was Ian Nylander who gave me drive out price + proPal for Honda Pilot 2016 EX-L. Unlike other dealers in town they quoted rather slightly cheaper than RShonda, but once I went their showroom, they come out with different pricing, it is just deceptive way of inviting customers. Karan and Jack Dino honored the price which was quoted by Ian. Although it took almost 5 hrs to get my car from the lot, but there was no pressure from them to buy extra stuffs. Working with Karan was very pleasant and he took care of my purchase. More
Great buying experience with Karan ! i worked with Karan and the experience was a pleasure, in spite of the dealership being very busy at time of visit. Karan took care of me the entire t i worked with Karan and the experience was a pleasure, in spite of the dealership being very busy at time of visit. Karan took care of me the entire time and i felt i was in good hands throughout the experience. He was knowledgeable about all of the vehicles about which i inquired and had answers to all of my questions and potential concerns. Thank you More