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Russell & Smith Honda

Houston, TX

4.8
2,503 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,503 reviews

April 18, 2016

super amazing!!!!!!!! I came to Russell & Smith Honda right after walking out on another dealer. And they had the best deals and customer support there is in a dealer that More

by neveen sidhom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Apr 19, 2016 -

Russell & Smith Honda responded

We're glad you came to us! If you ever need anything else, please don't hesitate to give us a call. Thank you!

April 17, 2016

Eddi Castlio He stayed with us until 11 pm & make sure we have all the paper work done . He showed my son about radio & Bluetooth set up. More

by Wilson George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Castillo
Apr 18, 2016 -

Russell & Smith Honda responded

We were happy to help! If you ever have any questions we can help you with, please don't hesitate to give us a call. Thank you!

April 16, 2016

Woooooow!!!!! The process when I was getting a car was fast and easy and very helpful. i would recommend this dealership to anyone that wants to buy a car. Than you More

by Paul Amin 123456789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Apr 18, 2016 -

Russell & Smith Honda responded

That's what we like to hear, Paul! It was no trouble at all for our team to help you find what you were looking for in a new ride. Thank you!

April 14, 2016

Very Pleasant Experience I couldn't ask for a nicer experience in buying a new car! David Nelson showed me all aspects of the new car the day I picked up my Accord. David had More

by Accord owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nelson
Apr 15, 2016 -

Russell & Smith Honda responded

That's what we like to hear! Customer service is one of our highest priorities and we'll always do our best to make sure everything you need is taken care of. Thank you!

April 14, 2016

Very nice car buying experience First I apologize for this late review (I bought my new Honda Civic from Russell & Smith Honda around last Thanksgiving season, and forgot to give a r More

by Wenmiao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nelson
Apr 15, 2016 -

Russell & Smith Honda responded

Thank you for this great review! We really appreciate your recommendation and we'll always be here for you if you ever need anything else. We hope you're loving your Civic and we can't wait to see you again soon!

April 11, 2016

Awesome Experience!! Thanks Ari! I want to thank Ari for a wonderful experience at Russell and Smith. I would recommend this dealership to my family and friends. Ari was knowledgeab More

by Rome123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ari Imanraharja
Apr 12, 2016 -

Russell & Smith Honda responded

We'll always be here to help! Thank you for your recommendation and we hope you'll come back to see us again as well if you need anything else!

April 10, 2016

Screwed at service center. Not honest. Was screwed. Was it because I was a woman? Took daughter's car in for first service. After tires rotated I was told tire had a nail in th More

by Screwed at service center
Recommend Dealer
No
Employees Worked With
The one who screwed me. Look it up.
April 07, 2016

Thanks Salem! You're awesome!! I want to thank Salem for keeping me in the loop of everything. You was very patient and kind. From the time I picked out my car up until the end whe More

by BeautifulOne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Apr 08, 2016 -

Russell & Smith Honda responded

Thank you for your kind words! It's so great to hear you really enjoyed the experience you had with Selam finding the perfect car for you. Thanks again!

April 02, 2016

Awesome Experience I am giving Russell and Smith a 5 star rating because my experience with buying a brand new car there was informative and my Sales Consultant Mr. Kara More

by dghtx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Lumen, F&I Manager
Apr 04, 2016 -

Russell & Smith Honda responded

Thank you for sharing your experience with us! It's great to hear you got all the information you needed from our team before you made a decision on your next ride. Please let us know if you ever have any other questions!

March 31, 2016

Love this Place! Great Car Buying Experience! After a looooong day looking for a vehicle and visiting 4 dealerships, I stopped by Russell & Smith Honda. Jerald Ardoin was my Sales Consultant, an More

by Houston Love
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Alexander, Finance Manager , Jerald Ardoin
Apr 01, 2016 -

Russell & Smith Honda responded

Thank you for your recommendation of our dealership! Customer satisfaction is our team's number one goal and we'll always do our best to make sure you have everything you need before you drive off in your new ride. Please let us know if you have any questions we can answer for you. Thanks again!

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