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Russell & Smith Honda

Houston, TX

4.8
2,509 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,509 reviews

April 28, 2016

Smooth and easy transaction Karan and Trey made my day by making this process fast and simple. They took the time to explain everything and made sure that I left satisfied. Wou More

by tenguin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karan Patel, Trey
Apr 29, 2016 -

Russell & Smith Honda responded

Thank you for this feedback! We strive to provide the absolute best customer experience and we're delighted Karan and Trey made that happen. See you next time!

April 27, 2016

Great Experience I would definitely recommend this dealer to friends and family. Ari did an excellent job. The process was painless. Thank you for a great experience. More

by Hond4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natali Wood, Ari Imanraharja, Jad Aboul-Jibin
Apr 28, 2016 -

Russell & Smith Honda responded

That's what we like to hear! Thank you for sharing your thoughts about Ari and your time in our sales department. We hope you're loving your new ride!

April 24, 2016

Great experience buying my first Car! Got my very first car from here. Amazing experience! Dennis Lewis is a great salesperson and helped me get the exact car that I wanted. Really worked More

by nsh15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Lewis, Natali Wood
Apr 25, 2016 -

Russell & Smith Honda responded

We're so happy to hear that you had an amazing first car buying experience with us! Thank you for letting us know that Dennis did such an excellent job helping you get into your new vehicle. We hope you enjoy it for many years and we hope to see you again some time in the future!

April 20, 2016

Excellent experience Thank you for an excellent experience purchasing a car at Russell & Smith. Aveann Douglas reached out to me after I submitted my online request for i More

by claireb7tx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey in Finance was a joy and made the whole process painless! thanks Trey!, Aveann Douglas
Apr 21, 2016 -

Russell & Smith Honda responded

That's great to hear! We're so happy that you had such an awesome experience working with Aveann and our team to find your new ride. If you ever have any questions for us, please don't hesitate to stop back in to the dealership. Thank you!

April 18, 2016

No B.S. exactly like I asked for I came to Russell & Smith Honda right after walking out on another dealer because they were B.S. ing me. I knew exactly what I wanted because I had sp More

by Gonzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dung Le
Apr 18, 2016 -

Russell & Smith Honda responded

Thank you for sharing your experience! Customer service is very important to our team and we hope to see you again in the future. Thanks again!

April 18, 2016

super amazing!!!!!!!! I came to Russell & Smith Honda right after walking out on another dealer. And they had the best deals and customer support there is in a dealer that More

by neveen sidhom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Apr 19, 2016 -

Russell & Smith Honda responded

We're glad you came to us! If you ever need anything else, please don't hesitate to give us a call. Thank you!

April 18, 2016

THE BEST!!!!!!! The process when I was getting a car was fast and easy and very helpful. the place was so comforting and really pleasant to be in. i am so happy i got More

by neveen sidhom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Apr 19, 2016 -

Russell & Smith Honda responded

That's what we like to hear! We'll always do our best to make sure you find the car you're looking for and that all of your questions have been answered. Thank you!

April 17, 2016

Eddi Castlio He stayed with us until 11 pm & make sure we have all the paper work done . He showed my son about radio & Bluetooth set up. More

by Wilson George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Castillo
Apr 18, 2016 -

Russell & Smith Honda responded

We were happy to help! If you ever have any questions we can help you with, please don't hesitate to give us a call. Thank you!

April 16, 2016

Woooooow!!!!! The process when I was getting a car was fast and easy and very helpful. i would recommend this dealership to anyone that wants to buy a car. Than you More

by Paul Amin 123456789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Apr 18, 2016 -

Russell & Smith Honda responded

That's what we like to hear, Paul! It was no trouble at all for our team to help you find what you were looking for in a new ride. Thank you!

April 14, 2016

Very nice car buying experience First I apologize for this late review (I bought my new Honda Civic from Russell & Smith Honda around last Thanksgiving season, and forgot to give a r More

by Wenmiao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nelson
Apr 15, 2016 -

Russell & Smith Honda responded

Thank you for this great review! We really appreciate your recommendation and we'll always be here for you if you ever need anything else. We hope you're loving your Civic and we can't wait to see you again soon!

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