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Russell & Smith Honda

Houston, TX

4.8
2,503 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,503 reviews

March 26, 2016

Buying preowned Jerald helped us get our first preowned certified Honda Civic. He has a great personality and was fun to work with. Nicholas helped with the finances More

by bmh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Sanchez, Jerald Ardoin, Nicholas Linder
Mar 28, 2016 -

Russell & Smith Honda responded

We're glad we could help! Feel free to stop back in to see us again if you ever have any questions about your Civic. Thank you!

March 20, 2016

Excellent! I worked with Marlon - he literally sold me the Honda CR-V, just by how honest and forthcoming he was. I really enjoyed my buying experience! More

by AJK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Dino Varcados, Marlon Serrano
Mar 21, 2016 -

Russell & Smith Honda responded

That's great to hear! We want to make buying a car fun here at Russell & Smith Honda and we're glad you had such a good experience with Marlon and our team. Thank you!

March 20, 2016

No Hassel, Painless, and Smooth Experience My salesperson, Selam, delivered the best guest service experience! She was extremely patient and let me test drive as many cars as it took for me to More

by Suz911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Mar 21, 2016 -

Russell & Smith Honda responded

Thank you for the kind words! We're glad you had such an awesome experience with our team and we'll do our best to replicate that experience for you again the next time you come see us. Thanks again!

March 20, 2016

The best Honda Dealer in town This Honda dealer is the best service compare to other Hondar dealer that I have been. The staffs are nice and friendly, especially the sale man who s More

by Hayleynguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Dino Varcados
Mar 21, 2016 -

Russell & Smith Honda responded

We appreciate your support, Hayley! Feel free to drop by to see us again if there are ever any questions we can help you with. Thank you!

March 19, 2016

The Best Car Buying Experience! Karan Patel greeted me at the door within seconds of me entering the building. I was in to purchase a 2016 Honda CR-V, I had the color the options an More

by thekofactor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Dino Varcados, Nicholas Linder
Mar 21, 2016 -

Russell & Smith Honda responded

We're so glad you enjoyed your experience with us! Customer service is very important to our team here at Russell & Smith Honda and we hope you'll come back to us if you need anything at all. Thank you!

March 18, 2016

Professional staff and excellent service I just bought a 2016 Honda Accord from Russell & Smith Honda. My sales consultant was ARI IMANRAHARJA. He was extremely helpful, very courteous and a More

by Russell&SmithFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Bodvin - Finance, Ari Imanraharja
Mar 21, 2016 -

Russell & Smith Honda responded

Thank you for your recommendation! It's so good to hear how much you liked working with Ari and our team to find your new Accord. Please let us know if there's anything else you need!

March 08, 2016

Superb Service! Buying a car is not as easy as buying a new cell phone, but with Russell & Smith Honda, they make it easy for their customers. Staff of this dealershi More

by ericbelarga@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thess Mangahis
Mar 09, 2016 -

Russell & Smith Honda responded

We're glad we could help! We will always be working as hard as we can to make your buying experience as easy as possible. Please let us know if there's anything else you ever need from our team. Thank you!

March 07, 2016

My best car buying experience to this date I was at Russell & Smith Honda for an oil change on our 2013 Honda Fit a few days ago. While I was waiting I decided to browse around. Then Ari, our More

by MiguelIbarra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Dino Varcados, Ari Imanraharja, Jad Aboul-Jibin
Mar 08, 2016 -

Russell & Smith Honda responded

We're glad we could help you out, Miguel! We always want you to have an awesome experience whenever you are with our team and we're so happy to hear Ari was able to get you all the information you needed to make your decision on the Odyssey. Please don't hesitate to stop back in if you have any questions for us. Thank you!

March 07, 2016

Marlon Serrano should get salesman of the year I purchased a Honda CRV two years ago and was not pleased with the purchase the minute I drove it off the lot. The suspension was horrible, the road More

by Friend, Carolyn48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlon Serrano
Mar 08, 2016 -

Russell & Smith Honda responded

Thank you for your recommendation, Carolyn! We're so glad everything was able to get worked out and that you're loving your new CR-V. We hope you'll come back to see us again soon!

March 04, 2016

Hassle free and pain free car buying experience I have always dreaded to go to a car dealership, whenever it is time to replace my car. But Ari Imanraharja made the process hassle free. I was able t More

by Art_022916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ari Imanraharja
Mar 04, 2016 -

Russell & Smith Honda responded

We're glad you enjoyed working with Ari and our team! We know buying a car can be a stressful experience but we never want you to feel stressed during your visit with our dealership. If you have any questions about your Accord, feel free to drop by and see us again soon. Thank you!

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