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Russell & Smith Honda

Houston, TX

4.8
2,525 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,525 reviews

September 29, 2015

2nd car in 2 months What a GREAT experience. I want to thank Denise Molina for her help with my CPO Honda Accord. Denise helped with my daughters new car and I went back More

by Patrick63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Molina
Sep 29, 2015 -

Russell & Smith Honda responded

Thanks for coming back to see us again, Patrick! We're so happy to hear that you loved working with Denise and our team once more and we hope you'll stop in again if you ever need anything else. Thank you!

September 26, 2015

excellent experience in buying the SUV i bought Honda Pilot and the experience was excellent. Ms. Selam was ready for us from the begining and her customer service was excellent i.e from sh More

by shijo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Dino Varcados, Selam Fesehatsion
Sep 28, 2015 -

Russell & Smith Honda responded

That's what we like to hear! We appreciate the kind words you have for our team and we'll be looking forward to seeing you again soon. Thank you!

September 26, 2015

Great experience! I bought a certified pre-owned honda civic 2015 after a whirlwind week of having my old car break down. Stevon helped me sort through all my options, More

by 10haken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Lumen, Stevon Carr
Sep 28, 2015 -

Russell & Smith Honda responded

Thank you for sharing this! We understand buying a car is a big decision and we'll always do our best to make sure you have all the information you might need to make that choice. Please stop back in if you ever need anything else. Thanks again!

September 25, 2015

Amazing service - in and out the same day! Great service from Stevon, Denise and Chris - an extremely pleasant and painless experience for my first car. Stevon and Denise were energetic and eag More

by kevinz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris - F&I, Denise Molina, Stevon Carr
Sep 28, 2015 -

Russell & Smith Honda responded

We're glad we could help, Kevin! It's great to hear how much you enjoyed working with our team and we hope you're loving your new Civic. Thank you!

September 24, 2015

Happy with My New Car! My experience was a good one with R&S. Stevon took really good care of me. The best part was there was no pressure and my deal was great. I would high More

by TammyS.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevon Carr
Sep 24, 2015 -

Russell & Smith Honda responded

Thank you for your recommendation, Tammy! It's so good to hear about your experience and how much you enjoyed working with Stevon to find your new ride. Thanks again!

September 23, 2015

Good experience that counts! We were recommended by husband's company to go to this dealership for the best price in town. We arrived on Saturday evening at around 6.30pm, never More

by stay18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2015 -

Russell & Smith Honda responded

Thank you for sharing this with us! We were more than happy to help you find a new car when you came in to see our team. If there are any questions about your new ride, feel free to give us a call and we'll be glad to help you once more. Thanks again!

September 23, 2015

Extremely happy with my new car! Went in to Honda kind of knowing what I wanted to buy, my sales person Selam was very helpful. Everyone who worked there was super nice and made my ex More

by Alexia22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Man, Amanda, Trey, Jack Dino Varcados, Selam Fesehatsion
Sep 23, 2015 -

Russell & Smith Honda responded

We were happy to help, Alexia! If there's anything else you need, feel free to stop in again and we'll gladly answer any questions you might have. We appreciate you recommendation and we hope you're loving your new Civic. Thank you!

September 22, 2015

Great Experience I didn't expect to buy a car when I walked in, but we had a great transaction that we are very happy about. The service was great. More

by mikbsirhc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selam Fesehatsion
Sep 23, 2015 -

Russell & Smith Honda responded

We're glad you were able to find a new car that you love with us! Please don't hesitate to let us know if there is anything else you need. Thank you!

September 21, 2015

Best car buying experience!! Thess was really helpful and was easy to work with. She made the transaction easy and fast. She worked with my schedule and came in on her day off. Al More

by Umer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thess Mangahis
Sep 21, 2015 -

Russell & Smith Honda responded

That's what we like to hear! Customer satisfaction is our team's number one goal and we'll always do what we can to make sure you have an awesome experience searching for your new ride with us. We can't wait to see you again soon. Thank you!

September 20, 2015

Honda'sRepresentative really helps I got a broken Honda Accord car key to the dealership seeking for help. A service man named Mario Merino immediately greeted me and kindly asked my is More

by shengkai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Merino
Sep 21, 2015 -

Russell & Smith Honda responded

We'll always be here to help! We appreciate you coming to us when you had some trouble and we're glad we could fix the issue and get you back on the road. Thank you!

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