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Russell & Smith Honda

Houston, TX

4.8
2,534 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,534 reviews

June 30, 2017

Thank GT Recently I bought a new Honda CR-V car. This dealership, Guan (GT) Tan, was very friendly and helpful. Thank you for your wonderful service! More

by msg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GT TAN
Jul 03, 2017 -

Russell & Smith Honda responded

Thank you so much for choosing us! We appreciate the kind words about Guan! We hope you are enjoying the new CR-V!

June 29, 2017

Great experience I purchased Honda Ridgeline from GT. He was very knowledgeable about the car and explained its features even if it was so late that day. He helped me More

by LuHonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GT TAN
Jun 29, 2017 -

Russell & Smith Honda responded

Thank you so much for letting us know about your experience with us and GT! We are glad you had such an informative and great time with us and we hope you still love your new Ridgeline! Thanks again!

June 26, 2017

2017 Civic Purchase I was referred to Ian Nylander by Craig at C&M Honda. He helped me select a vehicle, explained the options, ,took me on a test ride, but was going to More

by mm
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ian Nylander, Jad Aboul-Jibin, GT TAN
Jun 29, 2017 -

Russell & Smith Honda responded

Thank you for the great review and for choosing Russell & Smith Honda for your purchase. We are thrilled to hear that you are enjoying the new car and enjoyed the service that our team provided. We strive to provide the best dealership experience possible and hope to see you again for your vehicle's first oil change!

June 21, 2017

Great Experience! Had a great experience working with this dealership. We were able to make our purchase in a very timely manner. We worked with GT and he was very acco More

by kar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GT TAN
Jun 22, 2017 -

Russell & Smith Honda responded

Thanks for sharing about your great experience with us here at Russell & Smith Honda! We're thrilled you enjoyed working with GT and that he could help meet all your needs. Thank you for your business and recommendation, and please let us know if we can help with anything else!

Jun 26, 2017 -

Russell & Smith Honda responded

Thanks for leaving us a review! We are so happy that we could make a deal and get you into a car that fit your needs. Congrats on your new GT and we hope to see you again soon!

June 20, 2017

Great! It was a great experience. Ed was really helpful . Dealership has great incentives compare to other dealers such as free oil change and other benefits More

by newodysseyowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Jensen
Jun 21, 2017 -

Russell & Smith Honda responded

We appreciate the kind words. We’re glad our team took great care of you. Thank you for your business and we hope to take care of any of your future car needs!

June 20, 2017

Odyssey Purchase I enjoyed working with Matt. He was very patient and spent a lot of time to thoroughly walk me through features of the 2018 Odyssey. I appreciated how More

by grace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gul
Jun 21, 2017 -

Russell & Smith Honda responded

Grace, we're so thrilled to hear your Odyssey purchase experience was a great one! We look forward to seeing you again when it comes time for your scheduled service.

June 19, 2017

Great experience Purchasing our car from GT was a very pleasant experience. He was very knowledgable about the car and explained its features thoroughly. He was easily More

by Newcivicowner
Recommend Dealer
Yes
Employees Worked With
Jad Aboul-Jibin, GT TAN
Jun 20, 2017 -

Russell & Smith Honda responded

We're happy to hear you had a pleasant experience with us and that GT helped make this happen. Thank you for the wonderful feedback and positive review. We appreciate you taking the time to let us know how we're doing.

June 16, 2017

Honda Houston I bought my 1st Honda in the military. Back in Houston, I tried another car brand which was a big mistake. Not reliable like Honda, so I traded that c More

by MelB1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amir Lakhani
Jun 21, 2017 -

Russell & Smith Honda responded

Thank you, MelB1123! We appreciate the great review! We hope you are enjoying you new vehicle and we hope to see you again soon!

June 13, 2017

Great place to buy a car We have looked everywhere to get a car. Dino and Maria where very patient and tried to get our every want and need on the car. It's an awesome deale More

by Minnie
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin , Jack Dino Varcados, Maria Avellaneda
Jun 19, 2017 -

Russell & Smith Honda responded

Thank you for your positive comments, Minnie! Dino and Maria will be happy to hear that they were very helpful in your car buying experience. You can expect the same level of care every time you visit us at Russell & Smith Honda. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

June 11, 2017

Great dealership and great people I needed a new vehicle and the professional sales and finance people at Russell and Smith were there to make to experience stress free. I hope everyon More

by Alberto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Henson
Jun 13, 2017 -

Russell & Smith Honda responded

Thank you so much for the kind words and review, Alberto. We are thrilled that our team made your car buying experience a great one. If there's anything else we can do for you, please let us know. We look forward to seeing you back at the dealership again in the future!

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