Russell & Smith Honda
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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excellent salesmanship and service.!!! David & Gloria Burks 02/25/2017, Tray&Jad , did an outstanding job in helping my father-in-law find and close on a Honda CR-V,thanks! David & Gloria Burks 02/25/2017, Tray&Jad , did an outstanding job in helping my father-in-law find and close on a Honda CR-V,thanks! More
Excellent customer service! GT Tan kept in touch with me and took great care of us! Karan Patel is genuine employee! I enjoyed my time there. Thank you! GT Tan kept in touch with me and took great care of us! Karan Patel is genuine employee! I enjoyed my time there. Thank you! More
Great sales experience GT spoke to me months ago when I was waiting for my car to be serviced. He stayed in touch and checked back when I had told him I would be able to lo GT spoke to me months ago when I was waiting for my car to be serviced. He stayed in touch and checked back when I had told him I would be able to look at new cars. He answered all of my questions and was completely patient as I tried various cars to see which ones suited me. He was very helpful and I will recommend him and R&S to friends. This is my third Honda from R&S. I truly appreciate that when our interest was pulled to a Pre-owned Certified instead of a new car, GT continued to help me and answer my questions. I appreciate having one sales rep that can do both new and used. The only improvements I would have liked would be less paperwork (probably not going to happen) and a wider variety of music (80s hits on repeat get old after a while). If that's the worst of it, it was a pretty good experience. More
Great I been few dealers and this was absolutely hastle free. David made my life so easy. Really recommend R&S. I will strongly recommend this dealership. T I been few dealers and this was absolutely hastle free. David made my life so easy. Really recommend R&S. I will strongly recommend this dealership. Thank you. More
Slow and unresponsive I bought a Accord in 2011 here and I have never seen such mediocrity in a sales/service facility. Their wait times rarely under an hour, and they will I bought a Accord in 2011 here and I have never seen such mediocrity in a sales/service facility. Their wait times rarely under an hour, and they will mislead you on wait time as well. They seem to have given away my information upon buying the car, and I cannot stop the spam. Calling ahead does not result in help. I do not recommend this dealership. More
Happy Customer I was assisted by Maria Avellaneda who was very professional and has a very pleasant attitude. She was very attentive and on a very busy Saturday, she I was assisted by Maria Avellaneda who was very professional and has a very pleasant attitude. She was very attentive and on a very busy Saturday, she really tried and manged to make the entire process painless. I am very pleased with my purchase overall! More
Buy a new car Great attention and support fir the sales employee I buy a new Honda civic 2017 and Zee sales employee give me excellent attention.information , and Great attention and support fir the sales employee I buy a new Honda civic 2017 and Zee sales employee give me excellent attention.information , and I was satisfied with my new car. Zee is a professional seller and give me an excellent attention. More
New Car Sales Great experience! Cyrus was wonderful, friendly and made our car buying experience easy and understandable from start to finish!! Very customer servi Great experience! Cyrus was wonderful, friendly and made our car buying experience easy and understandable from start to finish!! Very customer service oriented and knowledgeable! Jad was also great, very friendly, professional and easy to work with. More
Henry was very knowledgeable I am very happy with the service I received from Henry ,he is very proffesional and polite.I amnvery happy with the service that was done on my vehicl I am very happy with the service I received from Henry ,he is very proffesional and polite.I amnvery happy with the service that was done on my vehicle More
Sales experience turned around Update: Used sales manager, Brian Kahla, reached out to me via email apologizing for the event. I replied that I was still interested in the car and e Update: Used sales manager, Brian Kahla, reached out to me via email apologizing for the event. I replied that I was still interested in the car and even made an offer. Mr. Kahla worked out a price with us and set us up with Benito Sanchez. Benito was amazing and very professional. We ended up getting the van and had a wonderful buying experience with Benito. Thanks! More