Russell & Smith Honda - Service Center

Great service work. Service advisor (Zachary) was cordial, listened to description of issues, and kept me updated on progress of diagnosis and repairs. Service advisor (Zachary) was cordial, listened to description of issues, and kept me updated on progress of diagnosis and repairs. More

Very Clean, organized and everyone was very respectful and courteous and attentive. The time that I waited was appropriate for the work that I had to have done. and courteous and attentive. The time that I waited was appropriate for the work that I had to have done. More

excellent customer service, fast and efficient. on time and highly recommended. will surely comeback as a valued cutomer. on time and highly recommended. will surely comeback as a valued cutomer. More

The service I received today was pleasant, smooth, and easy. Gerardo is always an excellent Service Advisor! easy. Gerardo is always an excellent Service Advisor! More

Service department is always very helpful. Ryan Smith is the best. He always remembers his customers and their vehicles service history. He will check my suv in early August before my extended Ryan Smith is the best. He always remembers his customers and their vehicles service history. He will check my suv in early August before my extended warranty expires to be sure nothing is missed More

As previously implied in my earlier message,this dealerships has always provided outstanding service. I appreciate the friendly, professional manner offered by all their employees. dealerships has always provided outstanding service. I appreciate the friendly, professional manner offered by all their employees. More

Excellent service. I appreciated the detailed explanation of what each suggested service item meant and which ones needed my immediate attention. I appreciated the detailed explanation of what each suggested service item meant and which ones needed my immediate attention. More

I was not notified when my car was ready. My advisor went to lunch and I was left with no knowledge of my car being ready. They didn’t reset my car to show my oil change was at 100 percent. M My advisor went to lunch and I was left with no knowledge of my car being ready. They didn’t reset my car to show my oil change was at 100 percent. My first time having such poor customer service since I have been dealing with the dealership. I have been a loyal customer and last year I spent over 10,000 getting my car up to part More

Scheduling an appointment was easy. Vehicle was serviced upon arrival and ready in about one hour from arrival to departure. Highly recommend Thomas as service person. Vehicle was serviced upon arrival and ready in about one hour from arrival to departure. Highly recommend Thomas as service person. More

R& S Honda is a very polite service shop. I like the automated contact they use and thoroughness in the service managers. I like the automated contact they use and thoroughness in the service managers. More