Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Rusty Drewing Toyota - Service Center
Jefferson City, MO
100 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
100 Reviews of Rusty Drewing Toyota - Service Center
Sort by
October 29, 2018
Service Great service appt. as always! Good group of advisors and the service manager has been outstanding in the past. I drive 60 miles one way because this Great service appt. as always! Good group of advisors and the service manager has been outstanding in the past. I drive 60 miles one way because this is the dealership I trust. More
by Toyota7449
Employees Worked With
Helpful September 30, 2018
One reason for driving Toyota is because of Steve Morton A One reason for driving Toyota is because of salesman Strve Morton and the Service Departmrnt Excellent service. Always accomodating and willing to an One reason for driving Toyota is because of salesman Strve Morton and the Service Departmrnt Excellent service. Always accomodating and willing to answer questions. Friendly More
by Avalon
July 17, 2018
Paid back They kept their times and date of service to the letter. We got a full explanation of what was done and not done. While I was talking with Bob and S They kept their times and date of service to the letter. We got a full explanation of what was done and not done. While I was talking with Bob and Scott, I found out that I could apply for a refund of a driveshaft on my Tacoma I replaced three years ago, that was now being replaced as a courtesy by Toyota.. I found the receipts and sure enough, got a check last week for the full amount! Thanks for the information guys! More
by EricM
June 18, 2018
No worries Never take my 2002 Toyota Spyder anywhere else. Service writers are always courteous & thorough with explanations. Lobby is well appointed with quali Never take my 2002 Toyota Spyder anywhere else. Service writers are always courteous & thorough with explanations. Lobby is well appointed with quality hot beverage dispenser and popcorn machine. For parents w/young kids, the playroom looks quite inviting. Courtesy van driver always careful and cheerful. I always receive a ticket for a free car wash at Kwik-Kar. What's not to like!? More
by Spook
Employees Worked With
Bob, Russ
June 18, 2018
Top Notch Service Department There is no better service department in Mid Missouri. Great communication from the service tech's from the time that I drop the vehicle off until I p There is no better service department in Mid Missouri. Great communication from the service tech's from the time that I drop the vehicle off until I pick it up. Their service department is always pleasant to deal with. Bob Roling and the rest of the guys are fantastic! More
by TomB
Employees Worked With
Bob Roling
June 11, 2018
My vacation at Riley Toyota I live 30 minutes from Riley’s and look forward to my twice-a-year appointments to service my Prius as I get to read or catch up on a portable project I live 30 minutes from Riley’s and look forward to my twice-a-year appointments to service my Prius as I get to read or catch up on a portable project that I can never find time for at home. My last “vacation” was cut short because Riley’s was so efficient that my car was ready before I was. Everyone I encountered during my visit was pleasant, organized and efficient. Getting my car serviced used to be a chore, but since buying a car from Rikey’s, that is no longer true. More
by PatW
Employees Worked With
Sorry, I’m terrible remembering names
March 28, 2018
Just can't beat their service The Service Staff at Riley Toyota know their stull. Got me in without an appointment and got me back on the road in no time. Customers in the waiting The Service Staff at Riley Toyota know their stull. Got me in without an appointment and got me back on the road in no time. Customers in the waiting room were also discussing how pleased they are with this dealership. I am very glad to have these people to turn to in order to keep my vehicle running well. I want to thank Scott and his staff for their outstanding attitude as well. More
by KellyG
Employees Worked With
Russ, Greg, Scott & Bob
March 02, 2018
Great service I have two Toyota vehicles. Both purchased at Riley Toyota. The first one is a 2003 Camry which I still own and they have been the ones to service i I have two Toyota vehicles. Both purchased at Riley Toyota. The first one is a 2003 Camry which I still own and they have been the ones to service it. The second is a 2014 Tundra which likewise has only been serviced there. From my first purchase till the service appointment I have had, all the people there have been friendly and helpful, If I ever decide that I want to purchase another vehicle, Riley Toyota is the only place I would consider. More
by jc3167
Employees Worked With
Bob, Russ, Scott
June 06, 2017
Riley Toyota is the worst dealership So Toyota issued extended warranty for 95-04 Tacomas so I took my truck in. They kept my truck over a month to wait for the frame parts to come in. So Toyota issued extended warranty for 95-04 Tacomas so I took my truck in. They kept my truck over a month to wait for the frame parts to come in. The service rep assured me that they would call me to ask me about extra work might be needed. I asked them to replace to shocks and struts as well so I ordered the shocks and struts and took the parts to them. They told me they aligned the truck with one shock bushing totally broken. Who would align the truck with bad bushing but they proceeded to charge me with the work. Service Rep Scott Struemph told me he'd give me a discount but it wasn't enough to cover the cost of the alignment. Finally frame parts came in and they went ahead did all the work. When I got my truck back, some bolts and screws weren't tightened, few clips were broken during the process, hood and fenders clear coat has come off. So I asked them that's not acceptable then they told me the truck has been parked under the sun and that's what happened. I've parked my truck outside since I've owned and you are telling me park at the dealership a month my paint would start come off? I will not do business with them again and they are the worst dealership ever. More
by TacomaGuy
Employees Worked With
Scott Struemph
July 18, 2008
Scott Struemph went above and beyind in servicing our 2005 Avalon. All work was completed before the time he told us and the price came in below what we thought it would. I would recommend Riley Toyota 2005 Avalon. All work was completed before the time he told us and the price came in below what we thought it would. I would recommend Riley Toyota for anyone who wants courteos, prompt service. More
by jbirdtiger
Employees Worked With
Scott
