Rusty Drewing Toyota - Service Center

Bob Roling in the service department was very friendly,courtious and helpful. Great Job Bob. friendly,courtious and helpful. Great Job Bob. More

Great people to work with! Ronnie in service went the extra mile to help us get the daughters Prius up and going. Was done in the most timely manner possible and he did his b Ronnie in service went the extra mile to help us get the daughters Prius up and going. Was done in the most timely manner possible and he did his best to keep the cost as low as possible! Our daughter is so thrilled to have her gas saver back. We give everyone at Rusty Drewing all five stars, as they deserve it! Thanks again Ronnie! More

blunt personnel that wont tKe the fight to warranty companies for longtime Toyota owners.my former dealers in California would fight for me and not lay down like a scolded dog. will go 35 miles to C companies for longtime Toyota owners.my former dealers in California would fight for me and not lay down like a scolded dog. will go 35 miles to Columbia for a better service attempt More

This review is written to Scott Streumph and Kevin Riley of Riley Toyota as well as Akio Toyoda of Toyota of Japan about RUSS KESEL. When I had problems with my 2021 Tacoma prior to traveling on vacation I of Riley Toyota as well as Akio Toyoda of Toyota of Japan about RUSS KESEL. When I had problems with my 2021 Tacoma prior to traveling on vacation I took my truck to the service center unannounced to see when it could be looked at. Russ immediately assisted in trying to identify the problem and solution even though it was the end of the day and they were short staffed. He then was able to get it in and looked at with the help of a mechanic. They were able to find the problem and fix it, truly saving me from a stressful situation the next week. We will continue to buy Toyota vehicles because of their quality. And we will continue to buy them at Riley Toyota because they have great staff and when problems do occur, Russ Kesel and others like him are always there to assist. While the sale and purchase of a new Toyota is great, it's the service after the sale that's essential. Thank you Russ! More

I have owned 3 Toyotas and 1 Lexus. My experience with purchasing from Riley Toyota has been excellent. Service at this dealership has been wonderful. No services are pushed that are not needed. I d purchasing from Riley Toyota has been excellent. Service at this dealership has been wonderful. No services are pushed that are not needed. I drive 95 miles round trip to have my vehicles serviced here after local shop tried to sell me a break job that was not needed. More

Thank you Service Department. Recall on older Toyota. They went extra mile to go to COLUMBIA to get missing part from kit. Did it in timely manner. Thank you Mike and rest of se Recall on older Toyota. They went extra mile to go to COLUMBIA to get missing part from kit. Did it in timely manner. Thank you Mike and rest of service department. More

Service The service provided by Russ, Greg, Bob, Scott Petty and Scott Struemph is always superb, professional, and friendly. They always explain everything a The service provided by Russ, Greg, Bob, Scott Petty and Scott Struemph is always superb, professional, and friendly. They always explain everything and make it a pleasant visit. More

Speedy, friendly, and excellent service I have been bringing my vehicles to Riley Toyota now for a number of years. What keeps bringing me back is the exceptional customer service I have con I have been bringing my vehicles to Riley Toyota now for a number of years. What keeps bringing me back is the exceptional customer service I have consistently received from Russ, Bob, Greg, Scott and the technicians in the various service areas. More

Hometown people with exceptional service and customer relati Been dealing with Riley Toyota for many years. Matt Tellman is my go-to sales person. Have owned Toyota's since 1999. I try to do my homework and f Been dealing with Riley Toyota for many years. Matt Tellman is my go-to sales person. Have owned Toyota's since 1999. I try to do my homework and feel I get a pretty good deal when I purchase. The Riley Family are Jefferson City people and I feel buying from them, helps them and the employee's who live and work in Jefferson City. The guys in the service department are absolutely GREAT. Friendly, professional and always do a great job. I am highly satisfied with all aspects of Riley Toyota. More