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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
April 19, 2021
My salesman was wonderful! He didn’t try to get me to get something I couldn’t afford, he worked with me and I would highly recommend them/ him something I couldn’t afford, he worked with me and I would highly recommend them/ him More
by constancemyers38
Verified CustomerEmployees Worked With
April 19, 2021
Friendly, informative, had a long wait but the free drinks and water was nice. Mask's were worn. Very happy with my repairs. Ordered a new bumper. Still waiting on. drinks and water was nice. Mask's were worn. Very happy with my repairs. Ordered a new bumper. Still waiting on. More
by Smalamg473
Employees Worked With
Jenna Mayes
April 18, 2021
We have always gotten great service at this dealership. I highly recommend them to anyone. We have dealt with several different ones and they are always helpful and friendly. highly recommend them to anyone. We have dealt with several different ones and they are always helpful and friendly. More
by StephWalker
April 18, 2021
Reliable & great service! Was able to get my car in a time that worked for me. Was able to use the coupon too! Thanks for dependable service time that worked for me. Was able to use the coupon too! Thanks for dependable service More
by lishamiller14
Employees Worked With
Jenna Mayes, Dylan Hatula
April 18, 2021
The worst service I've ever had. The archive manager Kevin is rude and disrespectful. I will never go to this kia again. I will drive 2 hours out of my way to have work done on my car. Sad that it's c Kevin is rude and disrespectful. I will never go to this kia again. I will drive 2 hours out of my way to have work done on my car. Sad that it's come to this! More
by Jennifer Mason
Employees Worked With
Jenna Mayes
April 18, 2021
Jenna, Cory, and Alex were amazing! They completed my oil change and tire rotation in short order! They also had their guys wash my car as well. They did a great job! change and tire rotation in short order! They also had their guys wash my car as well. They did a great job! More
by rosiesgrl1
Employees Worked With
Dylan Hattula, Jenna Mayes, Corey Husketh, ALEX FERRER
April 17, 2021
They were amazing. Answered all my questions, didn’t pressure me and helped me find the best vehicle for my family. It was an amazing experience! I’m very satisfied! pressure me and helped me find the best vehicle for my family. It was an amazing experience! I’m very satisfied! More
by Ngoodin2012
April 17, 2021
Service for our new KIA was scheduled timely and upon arrival we were greeted by friendly service personnel immediately (no wait), and our loner vehicle was there ready to go. Service personnel explained arrival we were greeted by friendly service personnel immediately (no wait), and our loner vehicle was there ready to go. Service personnel explained the service they would be doing on the car and the time involved. They contacted us immediately upon finishing the work and the car looked great! More
by jshutt0214
Employees Worked With
Jenna Mayes, Corey Husketh
April 16, 2021
Best experience buying a car starting from just talking about looking at Kia’s to the final process of walking out the door, the process and the experience was astounding. about looking at Kia’s to the final process of walking out the door, the process and the experience was astounding. More
by Almosst89
