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Rusty Wallis Honda

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.7
4,815 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,815 reviews

November 06, 2023

Fast and efficient. Customer centered. I felt cared for like my concerns were very important important. More

by LYNNIEGRU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Nov 06, 2023 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 06, 2023

The service was excellent, I felt that the staff cared about me and my car. More

by JANEANNKINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hernandez
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Nov 06, 2023 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are happy that we had the opportunity to work with you, Jane, and we are thrilled that you found your experience with us here at Rusty Wallis Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 06, 2023

The dealership service said was friendly, fast. Waiting area was small but had TV, snacks, coffee, working area, and WiFi. More

by ttl5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service. Don't know name.
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Nov 06, 2023 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 05, 2023

Excellent Very helpful Short waiting time Ism very much happy to get Rusty Honda Service and I will new car from you, More

by narenasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rusty Wallis Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 04, 2023

My car repair was very satisfactory. My service manager was Cecilia Caudle. Thank you for your followup. More

by ER0873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Caudle
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Nov 05, 2023 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 04, 2023

All staff were extremely professional from the maintenance workers to the clerks. No one was trying to sell me items that weren’t needed unlike experiences I’ve had at other Honda dealerships. I p More

by MAX49068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Max, and we are thrilled that you found your experience with us here at Rusty Wallis Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 03, 2023

Every time that I go for my car services, regardless of the time, I don’t stay pass an hour or some minutes. The staff too are awesome. Thank you for a great service you provided. I appreciate all the staf More

by queenshydaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All employees , Manny Morales
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Nov 05, 2023 -

Rusty Wallis Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 01, 2023

Honda provided wonderful fast services. My car was ready with in 5-7 hours. I More

by Jamyiamurphy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa (service desk), Eric Collier Sr
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Nov 02, 2023 -

Rusty Wallis Honda responded

Jamyia, Thank you for taking the time to share your thoughts on working with Eric, Lisa, and our team. We're glad to hear we delivered such a great experience!

November 01, 2023

I have bought numerous cars here, and I come back because they always do right by me. More

by PK_FLEMING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Rusty Wallis Honda responded

Thank you so much for choosing Rusty Wallis Honda! Congrats on your new purchase, and let Jesse and Edwin know if we can be of any more assistance!

November 01, 2023

Service guy Ron? Didnt give me right ticket, then couldnt find my car, then argued about not being able to inspect my car when I had to show him and guy inspecting Te More

by pstone_leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron? Dont hv card with me.
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Nov 04, 2023 -

Rusty Wallis Honda responded

Leo, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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