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Rusty Wallis Honda

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.7
4,815 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,815 reviews

August 08, 2023

This visit was wonderful The service representative was informative and helpful. Keep up the good work!! More

by jestovar87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 10, 2023 -

Rusty Wallis Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 07, 2023

No trouble ever at this dealership. Friendly and courteous. Service is done in a timely manner. More

by NURSETILLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Her
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Aug 08, 2023 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rusty Wallis Honda, we look forward to having you as a valued customer for many years to come!

August 03, 2023

Rusty Wallace Express Service was great! Michael was the service advisor and he was helpful and knowledgable. We have been servicing our 2 Honda's here for years and will continue to do so! More

by mb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
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Aug 04, 2023 -

Rusty Wallis Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

August 03, 2023

Carmine was great to work with. He really made us feel comfortable and went out of his way to help us. More

by PETER.MASTRO47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmine Liuzzi
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Aug 04, 2023 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda. Your feedback and rating mean a lot to us. We're glad Carmine was able to help, and we hope to see you again!

August 03, 2023

The transaction was smooth and easy. Didn’t have any problem with the deal and everyone is very accommodating. More

by JJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Collier Sr
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Aug 04, 2023 -

Rusty Wallis Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rusty Wallis Honda.

Aug 04, 2023 -

JJ responded

Kudos to the whole team! It was nice dealing with everyone.

August 01, 2023

Worst experience ever, completely amateur mistakes made. Made a half crap effort to fix my problem . Spilled oil all over my car and said they power washed it and car wash too but I could see that it was a More

by ridgekhan23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alliona Carroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
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Aug 02, 2023 -

Rusty Wallis Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 31, 2023

Jackson is the best! He always makes my experience fast and easy. Loyal Honda customer for life. More

by Keshiasmith21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Dotsy
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Aug 01, 2023 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that Jackson had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rusty Wallis Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 31, 2023

My first experience with full service department was very positive in every way, thanks to great advisor & technitions! More

by geraldblow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, senior advisor
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Jul 31, 2023 -

Rusty Wallis Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

July 31, 2023

I was looking to get into a new Honda quickly and didn’t want to muck about. Carmine L worked with me as quickly as possible to get a good deal. They say that if things go well, both sides should be a littl More

by Dbcarr2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmine L.
Report | Print
Aug 01, 2023 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 30, 2023

Eric Collier was amazing. When he said I was going to leave with a car. I had my doubts but he changed that and helped me a lot. Thank you Eric. I truly appreciate you. More

by Jennifer Okafor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Collier Sr
Report | Print
Jul 31, 2023 -

Rusty Wallis Honda responded

It's great to hear that Eric was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rusty Wallis Honda!

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