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Rusty Wallis Honda

Dallas, TX

4.7
4,815 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,815 reviews

July 01, 2023

Very good service and very knowledgeable to help me on my concerns while I visiting today. More

by Wen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A good Advisor, I did not remember.
Jul 04, 2023 -

Rusty Wallis Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda; we look forward to having you as one of our valued customers for many more years to come.

June 29, 2023

Today we met Eric Collier at Rusty Wallis, our plan was to walkout with a new car and he made that happen! He made the process smooth and was helpful throughput the whole deal informing us on what steps to More

by Michelle Garcia
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Collier Sr
Jun 30, 2023 -

Rusty Wallis Honda responded

Thank you so much, Michelle, for choosing Rusty Wallis Honda! Congrats on your new purchase, and let us know if we can be of any more assistance!

June 29, 2023

Wade skurlock sales director was very helpful in choosing a color the 2023 Honda civic. He kept me posted on when the car would arrive. The Monthly payment was very reasonable. He was very patient and very More

by Neil H
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Calvert
Jun 30, 2023 -

Rusty Wallis Honda responded

Thank you, Neil, for taking the time to share your thoughts on working with Wade and our team. We're glad to hear we delivered such a great experience!

June 28, 2023

Was only told there were two things that should be done, but not an emergency. Which were, coolant and brake fluids exchange. And to let him know . However, when I get home and look at the inspection check More

by JSORRELLS52
Workmanship
Recommend Dealer
No
Employees Worked With
Julian Garcia
Jul 02, 2023 -

Rusty Wallis Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 28, 2023

Ashley was my service adviser and she was great! Very professional and sweet! Thank you Honda! More

by Shawn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ashley
Jun 29, 2023 -

Rusty Wallis Honda responded

Thank you, Shawn, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ashley here at Rusty Wallis Honda.

June 27, 2023

Eric greeted me as soon as I arrived at Rusty Wallis. I provided him with a small idea of what I was looking for- and he AMAZED ME! He promised me a great experience and did not disappoint! The interacti More

by Abbyy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Collier Sr
Jun 28, 2023 -

Rusty Wallis Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rusty Wallis Honda!

June 25, 2023

Muy buen servicio te atiende muy rápido y servicial yo lo recomiendo para hagan su servicio aqui More

by mz_romero65
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Auto service
Jun 26, 2023 -

Rusty Wallis Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

June 25, 2023

En qué los antendio fue muy amables y fue un excelente vendedor los recomiendos el personal More

by Yosselyn Bonilla
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Manny Morales
Jun 26, 2023 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 24, 2023

Everything was good. It took moor time then expected to finish the job. Rest of them r fine More

by DEVASIA
Service Communication
Recommend Dealer
Yes
Employees Worked With
I could not recognised
Jun 26, 2023 -

Rusty Wallis Honda responded

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit.

June 24, 2023

I appreciate the time they have addressed my concern promptly and have no regret since I am doing this business with Rusty Wallis. More

by dbotoro
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Collier Sr
Jun 26, 2023 -

Rusty Wallis Honda responded

Thanks for sharing about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

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