Rusty Wallis Honda

I just got my brand new Civic and one of the run glass channel was wrong so I asked to be replaced, once I got the service done it doesn’t look right compared to one on the other side, I asked them and th channel was wrong so I asked to be replaced, once I got the service done it doesn’t look right compared to one on the other side, I asked them and they said It was because the humidity and it will be all right in an hours, it’s been two days and it looks the same, I came back to ask to be fixed and they said it wouldn’t look like it should. More

The service is top notch and staff is very friendly. I will recommend this dealership to all my friends. I will recommend this dealership to all my friends. More

Buyer beware! This dealership falsely advertises car specs and will not honor their word. After my purchase, I found other similar complaints. I filed a complaint This dealership falsely advertises car specs and will not honor their word. After my purchase, I found other similar complaints. I filed a complaint with BBB: I purchased a 2018 Ford Escape from Rusty Wallis Honda. The online posting (attached) clearly states that keyless entry is included. When I test drove the vehicle and when I took possession of the vehicle, I believe the car was intentionally left idling so I would not notice the keys, and the missing keyless entry. When I parked the car in my driveway and removed the keys, I instantly noticed no keyless entry buttons on the key. I immediately called both of the sales representatives and asked about the missing keyless entry. I sent the same screenshot attached to this complaint to both of them. After days of no response, I started calling the main number of the dealership for updates. One of the sales reps told me that the GM said "There is no way I am paying for that." If this issue is resolved I will update this review. More

I was pleased by the easy procedure at the Express Service, for having the oil changed in my Honda Pilot, using a coupon from Rusty Wallis. The personnel I dealt with were very courteous and friendly, Service, for having the oil changed in my Honda Pilot, using a coupon from Rusty Wallis. The personnel I dealt with were very courteous and friendly, which I count as excellent customer service. More

Ashley is awesome in every way. She’s attentive, understanding, nice, truthful, and is a great communicator. Everything I needed got handled and she even organized a pick-up for me She’s attentive, understanding, nice, truthful, and is a great communicator. Everything I needed got handled and she even organized a pick-up for me to get my car back when I didn’t have a ride. Couldn’t give her or Rusty Wallis Honda higher remarks, honestly! More

Had my oil changed and tires balanced and rotated fluids topped off and a wash. Less that two miles after service my low air light came on. One tire was low, so your team didn’t check the tire pressure so a topped off and a wash. Less that two miles after service my low air light came on. One tire was low, so your team didn’t check the tire pressure so a good balance was not done on that tire and I had to put air in it when I got home. I then noticed the wash job was very poorly done. This complete service cost over 110 dollars! Poor work for the cost! More

It was great The car runs. Great the people that helped .me kept me informed Great the people that helped .me kept me informed More

Ashley Adams at Rusty Wallis worked through the warranty issues and the team was able to get part in, installed and vehicle delivered to us. issues and the team was able to get part in, installed and vehicle delivered to us. More

Great experience. Everyone there very helpful. Took care of my problem with the greatest of care Everyone there very helpful. Took care of my problem with the greatest of care More

They went above my expectations buy offering a better deal; they completely uplift the quality of the services the have provided to me which is definitely an A+ for me. deal; they completely uplift the quality of the services the have provided to me which is definitely an A+ for me. More