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Rusty Wallis Honda

Dallas, TX

4.7
4,815 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,815 reviews

June 03, 2023

Have always been my go to dealership for my Honda vehi les old and new More

by normarvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Jun 04, 2023 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 03, 2023

I recently came back to Rusty Wallis to purchase a new car. This was my second time with Mr. Eric and he again did not disappoint. Mr Eric was very helpful and made sure that I was comfortable and knew ev More

by Kerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Collier Sr
Jun 04, 2023 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, Kerry, and don't hesitate to reach out if you need anything else.

June 01, 2023

Friendly, knowledgeable, helpful and accommodating. Thank you Chinh! You had exactly what I was looking for. More

by pvjoetx
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Rusty Wallis Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Chinh abd our team here at Rusty Wallis Honda are glad to have you as a customer.

May 31, 2023

Always feel better and safer after a visit to Rusty Wallis dealership, Thanks to you all! More

by dhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 31, 2023 -

dhall responded

Thank you!

May 30, 2023

Customer service is always Professional and Informative. The wait time is accommodating and you have access to snacks, coffee, and water while you wait. More

by MBJJK5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Dotsy
May 30, 2023 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that Darryl had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rusty Wallis Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

May 30, 2023

I had my Ridgeline serviced May 16, 2023. My service advisor was Chris Williams who was very professional and knowledgeable. The service was completed very satisfactory. I will enjoy doing b More

by JWG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
May 31, 2023 -

Rusty Wallis Honda responded

John, We are very happy to hear Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 30, 2023

Thank you everyone who gave a great customer service on the day I took my car to the Express Service department. Chris had was very attentive from the moment I got there and explained everything. Dooley wa More

by MIGUELM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Dooley, Jackson
May 31, 2023 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 30, 2023

Got me in a little before my appointment time. Had a good grasp on the length of time my car should be getting worked on. Got me back on the road and even ran my car thru the wash. Very pleased wi More

by JPGZRO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
May 31, 2023 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 30, 2023

They completed my recall pretty quickly and gave me a ride home and back. Wasn't easy to get a hold of them when I was ready to come back and pick it up. They seemed to be short-handed, despite business More

by CHRISGAUTHIER85
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
Jun 06, 2023 -

Rusty Wallis Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, Chris, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 30, 2023

This dealership was completely attentive to my needs when I bought my new Honda in 2022, during COVID. They’ve continuously taking care of my vehicle as if I were family. This is the 2nd vehicle I purchase More

by lorenia.degrate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team
May 30, 2023 -

Rusty Wallis Honda responded

Lorenia, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Bernard, and our service team, and we look forward to working with you again.

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