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Rusty Wallis Honda

Dallas, TX

4.7
4,812 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,812 reviews

July 25, 2022

I went in for a state inspection. I left and when I was about 4 miles from home my low tire indicator went off. Why? I was near the Eagle dealership and went there to check it out. Th More

by MCKELLO
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
Jul 25, 2022 -

Rusty Wallis Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 25, 2022

Had to have my vehicle towed to the dealership for service and it needed to be left overnight. My service advisor, Chris, was very helpful throughout the process of getting the repair done and keeping More

by JULIEANNBAGNALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Greg Fine
Jul 25, 2022 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 23, 2022

The dealer was helpful and was able to help us what we were looking for. More

by NGUYEN.N.2783
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chinh Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Rusty Wallis Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

July 23, 2022

We were very pleased with Kevin and Jacob. We went in told them what we wanted and left with a great deal. Great place!!!! More

by cgalloway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Rusty Wallis Honda responded

Thank you for your business and this review. We're happy to hear Kevin and Jacob were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 22, 2022

Eric was so helpful in shopping for my new car! He was patient with all of my questions and very courteous. My family and I were so grateful to be able to work with him. More

by Sarah Turner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Collier Sr
Jul 25, 2022 -

Rusty Wallis Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eric and our team, and we look forward to working with you again.

July 20, 2022

Kevin was very helpful during the whole process. I was very upside down on my car and he worked with me on getting into the car I wanted with cheaper payments. He also explained everything very well More

by Mikayla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Rusty Wallis Honda responded

Mikayla, Thanks for your feedback on your recent visit to Rusty Wallis Honda. I'm glad to hear that Kevin was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

July 20, 2022

Great work, great service and was out the door in an hour and a half. More

by RACHELDCHESTER
Recommend Dealer
Yes
Employees Worked With
Akmed
Jul 21, 2022 -

Rusty Wallis Honda responded

Rachel, Thanks for sharing your thoughts about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

July 20, 2022

No good Customer service, did not resolve issues. Not happy with their service recently thanks More

by RODGERS28NR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joe, Greg Fine
Jul 21, 2022 -

Rusty Wallis Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 20, 2022

Took them almost 2 hours and because I went to ask why they were taking to long. That's when they started working on it. If I didn't ask they wouldn't started working on my car. More

by Gemmascooby54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
He's not in the list
Jul 21, 2022 -

Rusty Wallis Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 19, 2022

Rusty Wallis Honda Car dealer is one of the best car dealers in the state of Texas. More

by Andy C. Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Rusty Wallis Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Andy, and it's great to hear about your excellent experience here at Rusty Wallis Honda.

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