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Rusty Wallis Honda

Dallas, TX

4.7
4,771 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,771 reviews

June 13, 2022

Everyone was very nice and helped make this experience good. I would definitely recommend this dealership Rusty Wallis Honda. More

by Comm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Morales
Jun 13, 2022 -

Rusty Wallis Honda responded

Thanks for your feedback on your recent visit to Rusty Wallis Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 13, 2022

When performing maintenance on my car the found “severe damage” to the splash pan. When I picked up the car, they gave me and estimate of approximately $200 to repair. I went back the next day for the re More

by ragebhard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramone
Jun 14, 2022 -

Rusty Wallis Honda responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 10, 2022

Great, reliable service as always! We own two Hondas & take them to Rusty Wallis and have for many years! More

by barbsymmank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issac
Jun 10, 2022 -

Rusty Wallis Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 08, 2022

Enjoy coming to rusty Wallis the people are always friendly and willing to help assist in any way they can showing you the difference in the cars your looking for to get the best options. More

by Paula
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Pullium , Eric Collier Sr
Jun 09, 2022 -

Rusty Wallis Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda, we look forward to having you as one of our valued customers for many more years to come!

Jun 09, 2022 -

Paula responded

Thanks

Jun 09, 2022 -

Paula responded

Thanks

Jun 09, 2022 -

Paula responded

Thanks

June 08, 2022

Excellent professional dealership. Superb facility . Fast service. Great attention to detail. . Service writers knowledgable and helpful . More

by MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
Jun 09, 2022 -

Rusty Wallis Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rusty Wallis Honda. Please don't hesitate to reach out if you need anything else.

June 06, 2022

So one the biggest issues I had with this dealership was that they kept promising my car would be in by a certain date and it never would, it took about a month to get my car when they said it would only be More

by nsharpshair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ondra Calvert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skyler Barroso, Jesse Thompson III
Jun 07, 2022 -

Rusty Wallis Honda responded

Thank you for your feedback. While we are very happy to hear that Jesse provided you with such a positive experience, we do apologize for the delays. We sincerely value your business and hope you will give us another opportunity to serve you!

June 06, 2022

Very professional and explained everything that was going on with my car and I will advised anyone to go to this dealership More

by GMCKENZIE12
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Jun 07, 2022 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 06, 2022

The service was polite & accurate. I appreciated how thorough the SA was and made me feel comfortable. More

by KHRIS148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Fine
Jun 07, 2022 -

Rusty Wallis Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rusty Wallis Honda!

June 06, 2022

Jesse Baez was an awesome sales person, he did not put any pressure whatsoever, and let us take our time on choosing what WE wanted. Great attitude and keeps you well informed. More

by chicochicochico123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Baez
Jun 07, 2022 -

Rusty Wallis Honda responded

Thank you so much for your kind words for Jesse, and for taking the time to leave us this wonderful feedback!

June 06, 2022

They are very knowledgeable and helpful every time I come in for any service that I need . More

by CLOS2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Adame
Jun 07, 2022 -

Rusty Wallis Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rusty Wallis Honda.

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