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Rusty Wallis Honda

Dallas, TX

4.7
4,815 Reviews
We're Dallas' Premier Honda Automobile Dealer, and we're here to help you navigate the car-buying experience. Connect with us! 214 348-7500
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12277 Shiloh Rd

Dallas, TX

75228

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Showing 4,815 reviews

June 06, 2025

Advisor Jason Murphy provided helpful information re work on my car. The technician completed the work well and in a timely manner. More

by Dke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Murphy
Jun 10, 2025 -

Rusty Wallis Honda responded

Dke, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

June 05, 2025

Service was a little better. Then my last one so there is not much more to say. CF More

by LIPSCOMBMARQUIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Rusty Wallis Honda responded

Lipscombmarquis2, we are so pleased you enjoyed your visit to Rusty Wallis Honda! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

June 05, 2025

Fast and easy service! The staff was kind and professional, and they didn’t try to sell me something I didn’t need. More

by Annaeclarkson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrin, Service Department
Jun 10, 2025 -

Rusty Wallis Honda responded

Annaeclarkson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. If you're ever in need of more help, please let us know!

June 04, 2025

Always buy my cars from this dealership and bring them in for maintenance- at present my finances wouldn’t allow me to do all recommended work but service team helped me prioritize. Car drives much better no More

by J.DIDEAR
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 10, 2025 -

Rusty Wallis Honda responded

J.didear, thanks for your praise and kind comments about our team. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 03, 2025

Had a positive experience with the manager Ryan and Deborah. Car is working great will be back. More

by alexander_martino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service.
Jun 06, 2025 -

Rusty Wallis Honda responded

Alexander_martino, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you so much again for your feedback! We hope you have a great day!

June 02, 2025

The services always awesome! I love that they honor coupons and plus you get a free car wash. I bought my car in for maintenance (or change and tire rotations) always in at 10:30 More

by sdj5321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Campoz, Bernard Williams
Jun 04, 2025 -

Rusty Wallis Honda responded

Sdj5321, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 01, 2025

Tevin is the best Rusty Wallis Honda due his exceptional customer service skill. He understands your mission statement and the purpose of your operation More

by ABRUQUAH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin
Jun 04, 2025 -

Rusty Wallis Honda responded

Hi Abruquah1, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We hope to see you soon!

June 01, 2025

Everything completed fast with attention to detail wit explanation of what was being done during the visit. More

by wiltgenjohnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in Service Dept.
Jun 04, 2025 -

Rusty Wallis Honda responded

Wiltgenjohnj, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2025

The service area was very clean. We were greeted by a very professional and friendly service manager. The waiting room was comfortable, and the wait was not too long. We will be happ More

by LDBOLLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stewart
Jun 06, 2025 -

Rusty Wallis Honda responded

Hi Ldbollman, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2025

The courtesy van ride was very nice. Making online appointment was easy. What was concerning was the type of upselling going on for both new car sales and service that I didn't need in More

by BRETTMORELL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron in Service
Jun 04, 2025 -

Rusty Wallis Honda responded

Hi Brettmorell, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.