Rusty Wallis Honda

My experience with the whole staff was perfect from the moment I called to make an appointment to the introduction of Jesse my salesman, along with Manny the manager and John the finance man! Alianna was moment I called to make an appointment to the introduction of Jesse my salesman, along with Manny the manager and John the finance man! Alianna was my first point of contact (on the phone) and up until I finished my visit by ‘signing the deal’ I was completely happy and satisfied with everything!!! Thank you ALL for making me feel welcomed with NO pressure and for carrying out my requests for what I wanted and could afford!!!!! A+ experience on all levels!!!! I love my new Honda Civic Coupe!!!! More

I haven't been to a Dealership in many years and I had a very pleasant buying experience with Rusty Wallis Honda. Everyone I came into contact with was very professional and helpful. very pleasant buying experience with Rusty Wallis Honda. Everyone I came into contact with was very professional and helpful. More

Fast .. friendly... quality care! I made one phone call..i was immediately invited in for care and updated on recalls for my vehicle.. i am very satisfied with rusty walks thus far.. love my pilot eli call..i was immediately invited in for care and updated on recalls for my vehicle.. i am very satisfied with rusty walks thus far.. love my pilot elite!!! More

BUYER BEWARE. Sales prices are NOT honored. Briefly communicated with sales rep Eric and he was good with no issues. It was once I asked for the out the door price and got sent to the general manager O communicated with sales rep Eric and he was good with no issues. It was once I asked for the out the door price and got sent to the general manager Ondra that things went south immediately. They advertised a Honda certified pre-owned Accord Touring for $21,999 and I was told the out the door price would be $26,400. I immediately inquired if this was the proper price as taxes on $21,999 would be $1,374 leaving around $3,026 in undisclosed fees. Ondra avoided my direct question about how the dealership was attempting to add those fees and asked me how much I "wanted to pay". I was eventually sent to the sales manager Freddie who tried to hide behind a disclaimer as the reason for the $3,026 discrepancy. Freddie eventually broke down the dealership charges which was a sales price of $21,999 for the advertised Honda certified pre-owned vehicle, IN ADDITION to a $999 "certification" fee (American Honda prohibits dealerships from selling the warranty separately by the way), a $1,499 "dealer prep" fee (American Honda's “Certified Pre-Owned” designation indicates the dealership already has reconditioned any component that does not meet the manufacturer’s standards”), and of course tax/title/license. The management at this dealership is hoping that you are not aware of their deceptive and prohibited practices that should be reported to both American Honda and the FTC. This dealership should google "FTC vs Bronx Honda" as they were just fined 1.5 million months ago for using the same deceptive practices of listing a price online that they have no intention of honoring, charging a separate certification fee, and charging bogus dealer prep fees. This dealership is in violation of Section 5(a) of the FTC Act, 15 U.S.C. § 45(a) for false or misleading advertisements and constitutes deceptive acts or practices. More

Rusty Wallis Honda is a great dealership as far as maintenance. I have visited the facility twice for repairs or routine maintenance and was very satisfied both times. maintenance. I have visited the facility twice for repairs or routine maintenance and was very satisfied both times. More

Sales Center was great! Service however is a different story bad bad and worse service management does not follow thru with commitments not good will not recommend moving forward not taking my car back th story bad bad and worse service management does not follow thru with commitments not good will not recommend moving forward not taking my car back there EVER!!!! More

Great customer service. Easy in and out, and my car was ready when they said it would be. I purchased the car new here 13 years ago and has been serviced here during that time. ready when they said it would be. I purchased the car new here 13 years ago and has been serviced here during that time. More

Mr Scott was very kind and friendly and very helpfull on prices on my service I really was surprise how kind he was I was very please with my service and I am very happy that you have a gentelmen like Mr S prices on my service I really was surprise how kind he was I was very please with my service and I am very happy that you have a gentelmen like Mr Scott More

Everyone was very friendly. Marvin had the car ready when I arrived and we just needed to do the deal. I would recommend this dealership. I arrived and we just needed to do the deal. I would recommend this dealership. More

The dealership was busy and still had time to check on their customers. The atmosphere and staff was great. Will refer others to the dealership, when looking for a reliable vehicle. their customers. The atmosphere and staff was great. Will refer others to the dealership, when looking for a reliable vehicle. More