Rusty Wallis Honda

My most pleasant buying experience ever My most pleasant car buying experience began when I visited the web site of Rusty Wallis Honda. I spotted a certified 2014 Honda Accord EX-L, fully l My most pleasant car buying experience began when I visited the web site of Rusty Wallis Honda. I spotted a certified 2014 Honda Accord EX-L, fully loaded, very low mileage and immaculate condition. I called the dealership to inquire and was told by Lauren that I would be contacted by the salesman Kevin Harper. Mr. Harper called shortly and we made an appointment for a test drive. When we arrived we met Kevin, who was very friendly,, the car buying anxiety disappeared. After a nice test drive, we went in the office to work out an agreement. Kevin was very professional. He listened and answered all our quetions and showed a genuine interest in meeting our desire as well as those of the dealership.A deal was made.We then went to the business office where we met John Haddock, business manager,who too was very nice, he had all papers ready to be signed.and 10 minutes later we had the keys and was driving home. I would highly reccomend Rusty Wallis Honda to anyone wanting to buy a car. A special thanks to both Kevin and John for making this my most pleasant car buying ex- perience ever. Lewis Garland tx More

Dealer review My experience in purchasing my first vehicle at Rusty wallis Honda was beyond my expectations with the help of kevin harper he went above and beyond u My experience in purchasing my first vehicle at Rusty wallis Honda was beyond my expectations with the help of kevin harper he went above and beyond until he found the best vehical for me from comfort to price to style kevin harper was very a committed dealer he exahausted every option until he got me my perfect car thanks Rusty Wallis Honda and kevin harper. More

Great first time car buying experience for my 20 year old! From the time we were greeted at the door to the second he was given his keys- this was a great experience for my son. My 20 year old needed a reliab From the time we were greeted at the door to the second he was given his keys- this was a great experience for my son. My 20 year old needed a reliable car for college with a reasonable car payment. Kevin was honest and thorough throughout the whole buying process and presented cars in my son's price range and even taking the insurance into consideration for his age. We went to two car lots that day and came back to Rusty Wallis the second time to speak back with Kevin. We came back because we trusted Kevin. Long story short my son got a really NICE Honda Civic and it was exactly what he wanted. The Business Manager John Haddock was awesome as well!! He walked us through the financing options and everything lined up perfectly! To see the smile on my son's face and to walk with him through his first car buying experience was AWESOME! Thanks Kevin! Thanks John! More

Eric Collier at Rusty Wallis is fantastic! After going rounds with my car at the mechanic's I decided to cut my losses and upgrade. Eric Collier helped me match the car I needed to the car I wa After going rounds with my car at the mechanic's I decided to cut my losses and upgrade. Eric Collier helped me match the car I needed to the car I wanted and didn't ask me to break the bank to do it. True my a great experience. So, if you are in the market for a new car look no further than Eric Collier at Rusty Wallis in Dallas, Tx. More

Nanna got a new car ! Our new car experience buying began with Robert Villa. , Internet Sales Manager. Robert was awesome and genuinely concerned for the services he provid Our new car experience buying began with Robert Villa. , Internet Sales Manager. Robert was awesome and genuinely concerned for the services he provides to customers, very professional. Closing our service and writing the contract for deal was Oscar Miramontes. Oscar put his magic to work getting the numbers to work out for our needs. This is the first dealership we've experienced helping the customer get into a vehicle. Thanks so much Robert and Oscar More

Worst customer service ever! Very unreliable and dishonest to say the least Jason in finance cussed while on the phone with me. Ran my sons credit 18 times because they couldn't Very unreliable and dishonest to say the least Jason in finance cussed while on the phone with me. Ran my sons credit 18 times because they couldn't keep up with what was going on. I regret ever trusting them with my personal info. Went to another dealership and had a much better vehicle better price much better customer service lower payments lower down within an hour and that's how I know Rusty Wallace Honda of Dallas really did me and my son dirty!!! Horrible business! More

Everything is Awesome I live in McKinney which isn’t terribly far away, but I admit that Rusty Wallis Honda wasn’t originally on my short-list of dealerships to visit when I live in McKinney which isn’t terribly far away, but I admit that Rusty Wallis Honda wasn’t originally on my short-list of dealerships to visit when I began my search for a new, pre-owned vehicle. However, due to a series of fortunate events, that’s where I ended up one Monday night after work. When I pulled into the used car department, I noticed that there weren’t any other cars in the customer parking area. And, on top of that, there was a sales representative hanging around outside the entrance fairly near me. I was starting to get that feeling – you know, that mild feeling of dread/anxiety, like you’re walking into the shark tank and you know you’re not the shark. Anyway, I got out of my vehicle and was pleasantly surprised that I wasn’t immediately accosted by the salesman. Instead, he just casually watched as I looked around before heading toward the building. That’s when I was welcomed – and I genuinely believe that “welcomed” is the right word here – by Kevin Harper. He was extremely pleasant and easy to talk to. I never once got that stereotypical, slick used car salesman vibe. He’s just a regular, nice guy who happens to sell used cars. I had been doing research for days, so I had a pretty good idea of exactly what I was looking for, and I knew that they had exactly one car on the lot which fit the description: a three year old, certified Civic, with 30-40K miles. Sadly, someone had beaten me to it. Well, since I was already there, I decided to take a look around and see what else they had – mainly to firm up in my mind what color I wanted when I went out shopping again later that week. Well, Kevin walked me around and showed me what they had, and he even drove me to the back of the lot and showed me some of the inventory which they had just purchased but that hadn’t been through the reconditioning process yet. I saw a couple of vehicles which I liked but based on the years (newer) and the mileage (lower), I knew they were out of my price range. That’s when my new friend Kevin Harper said something I was highly skeptical about: What if we can make the numbers on one of these work out the same as the car I had seen online before? Well, I didn’t have anywhere else to be that night, and there weren’t tons of customers or anything for me to be taking him away from, so I figured, why not – I’ll go along with this for a bit; I was kind of curious to see how it would play out. So, we got in the office and started looking at the numbers. I had read a ton of articles online about how you’re supposed to negotiate the best deal with a used car salesman; things to do; things to not do. Well, since I was pretty confident we were going to be *really* far apart on price and weren’t going to be making a deal on any of the cars we had been looking at, I decided to just toss all of that advice out the window and tell him straight-up how much I could afford to make as a down payment and how much I could afford to spend each month, both what I was comfortable spending and what I could stretch and spend. And if they had a car on the lot that I wanted and would work with those numbers then we would be in business. So, here is the awesome part: After a bit of back and forth, we ended up coming to an agreement on a much better car than I thought I was going to be able to afford at a price that was exactly within my budget! Instead of getting a three year old, certified Civic, with 40K miles, I ended up making a deal on a one year old Civic with just over 20K miles. I literally got more car for my money than I was expecting, and I couldn’t be happier. How awesome is that!?! I mean, seriously, when was the last time you bought a car and actually felt good about the experience? Well, if you’re in the market for a certified Honda, visit Rusty Wallis Honda, ask for Kevin Harper, and then see for yourself. Well, if you’ve read this far and are still with me, here’s how the rest of the process went down. Next up was financing with Manny Garcia. He was so much nicer than the last finance person I worked with – of course, that was at a different dealership ‘which shall not be named.’ He didn’t try to sell me a bunch of needless add-ons, though he did make a very reasoned argument for why I should consider purchasing an extended warranty. There was a small hiccup with the interest rate, but only because the banks were closed so they couldn’t negotiate a percentage lower than what they had on file for my credit rating (which was in the highest bracket). I was confident I would qualify for a lower rate, so I asked to take the buyer sheet and just call around in the morning (while they did the same) to secure the loan and then finish the deal in the morning. That’s when I was introduced to Mr. Syed Abidi, the new car sales manager. He was happy to modify the contract slightly so that I was guaranteed to get rate I wanted and after visiting with me he even authorized a modest price adjustment to the vehicle as well. Don’t get me wrong, it isn’t like he lowered the price by thousands of dollars or anything, but it was enough to move my payment from my ‘stretch budget’ back towards my original, ‘comfortable budget.’ I’m sure they still made money on the deal, but it was an unexpected courtesy that made me an even more satisfied customer. So much so, in fact, that Rusty Wallis Honda will now be the first place I shop for all of my future car purchases. Dot. The End. TL/DR: Great staff. Great service. Oh yeah, and I got an awesome deal on an awesome car – even better than what I expected or though was possible. Tags: Rusty Wallis Honda, Kevin Harper, Manny Garcia, Syed Abidi, Awesome More

New car made easy After being rear ended 7/30/16, after driving rental for month and a half- insurance decided to total my Ford Taurus . Not knowing when or what insura After being rear ended 7/30/16, after driving rental for month and a half- insurance decided to total my Ford Taurus . Not knowing when or what insurance was giing to do-- I didn't really look for a vehicle. Then suddenly everything was wrapped up- I paid for rental about a week-- spent one whole day looking on line -- starting to panic. One question everyone asked- what kind of car do you want? Honestly no idea. Late in afternoon I found 3 at Rusty Wallis to test drive.. 10 mins I was there. Eric Collier walked out to meet me as I got out. We shook hands and the race was on. I told him I needed a car now , no payments,work out of car, etc etc. I also had 3. Vehicle in mind. One was sold so we tested a Mazda CX -HUGE! Drove great but way too big for me. No pressure from Eric, answered all my crazy questions- if he didn't know answer he acknowledged he didn't but would find answer- he did. Drove 3rd car on my list-- that was it. It fit me bette, would accommodate work needs. Eric never pressured left decicion up to me wasn't pushy plesant to spend drive time with. Went back next day to sign papers- it was a lil slow at that time but it was end of day on Saturday . Eric stayed with process actually handed keys to me and made sure I was comfortable before I waved to him in my mirror. More

Best Place Ever! Thank you to Kevin and Oscar for working with me and getting me into my new car even when I walked in extremely hesistant! I will forever be grateful! Thank you to Kevin and Oscar for working with me and getting me into my new car even when I walked in extremely hesistant! I will forever be grateful! More

Thorough, yet to the point! Kevin Harper did not approach me as an aggressive salesperson, but with confidence. He introduced himself and handed me his card. I went to the dealer Kevin Harper did not approach me as an aggressive salesperson, but with confidence. He introduced himself and handed me his card. I went to the dealership knowing what I wanted from my previous online search. However, I still wanted to look around and I was able to do so on my own without an escort. When I was ready I looked for Kevin and he was patiently waiting for me at a distance. I appreciated this experience. I felt Kevin was thorough, yet to the point and no pressure. He also excels at customer service. Thanks again, Kevin. Yolonda H. More