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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,236 Reviews
Call Service Center (214) 348-7500

2,236 Reviews of Rusty Wallis Honda - Service Center

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April 21, 2025

Jason Murphy was courteous and professional. The waiting area was clean and offered snacks , coffee and water! More

by asmith86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Murphy
Report | Print
Apr 23, 2025 -

Rusty Wallis Honda responded

Asmith86, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

April 19, 2025

Jason Murphy was courteous, professional, excellent customer service, knowledgeable of the process and procedures and took the time to explain the process. More

by shawashington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Murphy
Report | Print
Apr 21, 2025 -

Rusty Wallis Honda responded

Shawashington, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We do hope we can be of assistance in the future. Take care!

April 19, 2025

Easily scheduled service and recall items. Professional. Nice waiting area. Usually go over all areas checked with oil change. Didn’t this time, but all items were good on the paperwork. More

by shopgirls_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alliona Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Rusty Wallis Honda responded

Hi Shopgirls_1999, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

April 15, 2025

They always have good service and I want to thank Tin Tran, the service advisor, for his kindness. More

by tellogarduno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tin Tran adviser service department
Report | Print
Apr 17, 2025 -

Rusty Wallis Honda responded

Tellogarduno, we're happy you found our staff to be so supportive during your experience here at Rusty Wallis Honda. Thank you, and have a fantastic day!

April 15, 2025

Came in for oil change. Only 18000K. Tried to upsell $1300 for tires, fluids, and filters. More

by Rrv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
April 15, 2025

Came in for oil change. Only 18000K miles. Tried to upsell me $1300+ for tires, fluids, filters. More

by Rrv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
April 14, 2025

Very happy with Rusty Willis Honda Service staff are great service is excellent and fast I need to mention that I am very very unhappy with David McDavid of Frisco Honda who sold me the car and told me More

by JAMAL1485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 16, 2025 -

Rusty Wallis Honda responded

Hi Jamal1485, thank you so much for your positive comments about Rusty Wallis Honda! We do hope we can be of assistance in the future. Take care!

April 13, 2025

Great customer service. I took my car for oil change and tire rotation. Was giving an explanation of what was check on the car and was happy on the service. Thank u More

by MARVINOTERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason / Service
Report | Print
Apr 16, 2025 -

Rusty Wallis Honda responded

Marvinotero, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rusty Wallis Honda. We do hope we can be of assistance in the future. Take care!

April 13, 2025

Nice Team Work very detailed and thorough with explaining my car condition with speedy service. More

by warneracandheat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Rusty Wallis Honda responded

Warneracandheat, we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!

April 13, 2025

I was satisfied with the service and the amount of time it took to complete. More

by GUYALL1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Apr 16, 2025 -

Rusty Wallis Honda responded

Hello Guyall1961, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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