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Rusty Wallis Honda - Service Center

Dallas, TX

4.6
2,196 Reviews

2,196 Reviews of Rusty Wallis Honda - Service Center

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June 20, 2023

Had my oil changed and tires balanced and rotated fluids topped off and a wash. Less that two miles after service my low air light came on. One tire was low, so your team didn’t check the tire pressure so a More

by jham6980
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Service dept.
Jun 21, 2023 -

Rusty Wallis Honda responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 20, 2023

Ashley is awesome in every way. She’s attentive, understanding, nice, truthful, and is a great communicator. Everything I needed got handled and she even organized a pick-up for me More

by Maxvoege
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ashley
Jun 21, 2023 -

Rusty Wallis Honda responded

Thank you for the kind words for Ashley and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

June 20, 2023

Ashley Adams at Rusty Wallis worked through the warranty issues and the team was able to get part in, installed and vehicle delivered to us. More

by Gene
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ashley Adams
Jun 21, 2023 -

Rusty Wallis Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 20, 2023

It was great The car runs. Great the people that helped .me kept me informed More

by Jonnmarkley
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 17, 2023

Great experience. Everyone there very helpful. Took care of my problem with the greatest of care More

by Sherman_barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Rusty Wallis Honda responded

Thank you for choosing Rusty Wallis Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, Barbara, and we hope to see you again!

June 10, 2023

Exceptionally friendly and professional staff who provided the needed service and identified additional areas without being pushy. First dealer that has me looking forward to coming back for the next More

by Phillip Cannatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Jun 11, 2023 -

Rusty Wallis Honda responded

Phillip, It's great to hear that Marcus and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rusty Wallis Honda!

June 09, 2023

Excellent customer service, my experience was without wait time no appointment was needed at Honda - Rusty Wallis More

by angpantoja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ondra Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Banales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2023 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 07, 2023

The staff was very knowledgeable, professional and extremely helpful. They provided a ride from and to the Service Center, which I really appreciate. More

by GMARTIN1907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall the names, but all were very professional.
Jun 07, 2023 -

Rusty Wallis Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 07, 2023

I had a very good experience with Rusty Wall Dealer Ship and Mr Julian that was taking care of my service I was at the express service More

by JMARIAN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Garcia
Jun 07, 2023 -

Rusty Wallis Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 07, 2023

The customer service people's are all wonderful and great and Wii recommend to my friends. More

by TZARABIRUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk
Jun 07, 2023 -

Rusty Wallis Honda responded

Thanks for sharing about your experience with Rusty Wallis Honda. We appreciate your business and hope to see you again soon!

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