Rusty Wallis Honda - Service Center

Well The Guy Franco Rodriguez From Service Advisor He Never Told Me That When They Make Copy Of The Ignition Key & Pad The Program Of The Pad Is Extra Charge..He Told Me Only The Total Charge Of Ignition Never Told Me That When They Make Copy Of The Ignition Key & Pad The Program Of The Pad Is Extra Charge..He Told Me Only The Total Charge Of Ignition Key & Pad Which Is $150 Plus Tax..When I Pay It The Total Cost Is $356 With Tax..Am Very Dissatisfied!! More

Service dept is a joke. I'm sure they weren't relied the correct info to what was wrong with the it. The day I bought it the check engine light came on and it had a rattle I'm sure they weren't relied the correct info to what was wrong with the it. The day I bought it the check engine light came on and it had a rattle in the front end. No worries we will take care of it for you. They cleared the light only for it to come back on within the same day. Came in on Tuesday to have the check engine light looked at again, they found senor bad order part, they didn't even check for the rattle or coolant leak. Came in again Friday - part didn't come in, was told by the mechanic that the rattle was plastic on plastic no issues found. and didn't check the for leak. When same day within the same hour to my personal mechanic - found the sway bar link needs replacing and coolant leak on coolant reservoir with the clip to secure it broken to keep it secure. So I immediately took it back - only to be told that their mechanic didn't find anything wrong with the sway bars links, so there is nothing they can do, had them secure the reservoir until I bring it back on a Saturday for them to look at it more. Absolutely the worse customer service there is in this industry, mechanic acknowledge the rattle noise but swears nothing wrong. But personal mechanic at a credited auto shop checks it out and find issues. Horrible all around experience. Wouldn't surprise me one bit that this dealership sales lemon vehicle. More

This was a good dealership. Manny & Dokota took care of everything to make the process easy. Manny & Dokota took care of everything to make the process easy. More

Today we had several things done at Rusty Wallis. We tbought we woukd be there for three to four hours but the work was completed in about two hours. We can absolutely tell the difference in how We tbought we woukd be there for three to four hours but the work was completed in about two hours. We can absolutely tell the difference in how the car drives. Good work Rusty Wallis. More

Llisha went above and beyond to assist me and make my visit a very pleasant experience. visit a very pleasant experience. More

I always receive very good service when I take my van to Rusty Wallis Honda Rusty Wallis Honda More

Very clean fast and easy I was able ti get my oil change in no more than 30 minutes in no more than 30 minutes More

Used Express Service for Oil Change. Friendly service advisor pulled the vehicle in immediately, and the service was complete within an hour. Friendly service advisor pulled the vehicle in immediately, and the service was complete within an hour. More

Jennifer was very thorough and helpful during my service appointment. I will return for future service. appointment. I will return for future service. More

My first experience at this dealership was very positive. Jennifer was very thorough and helpful during my service appointment. Will be back for further service needs. Jennifer was very thorough and helpful during my service appointment. Will be back for further service needs. More