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Rusty Wallis Volkswagen - Service Center

Garland, TX

5.0
256 Reviews

256 Reviews of Rusty Wallis Volkswagen - Service Center

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March 28, 2024

Excellent service! I really appreciate your service, very satisfy with the attention provided by Andrea. More

by Mayracubas88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

Very curtesy and professional. Great service and friendly environment. Always nice to get my car back looking better then when I dropped it off. Keep up the great tam work!! More

by John5562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janeen Gentry
March 18, 2024

They were very attentive to my issue and did not try to sell anything extra like an air filter. More

by Larissaaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luca
March 10, 2024

Dropped in to see if they could do my 10,000 mile oil change and they were able to complete the service within an hour. More

by grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke my service advisor
March 06, 2024

Excellent customer service. Kenny my service advisor was awesome. Did a great job of keeping me updated. More

by Toby2010
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2024

This VW dealership at Garland is the BEST! Every service advisors are friendly and helpful. I got no complaints. While waiting for my oil change. I can get unlimited free coffee and snacks. More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
February 08, 2024

I have been a Rusty Wallis customer for 20 years and have been assisted by several different service managers. I have developed a trust for the Rusty Wallis team to take care with my car and to make the mos More

by torenaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Sien
February 04, 2024

Fast friendly service,clean waiting area with refreshment available and easy check-out with helpful staff More

by Verified Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
January 17, 2024

Rusty Wallis Volkswagen did a Terrific job on my vehicle. High 5 to the team @t Rusty Willis. To Luke good guy.😊 More

by deralynbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke ( Good Guy)
January 12, 2024

Everyone has been nice and accommodating. When I had an oil leak after it being fixed and had to return, they were fair and took care of the issue. More

by judytx
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A young man whose name I don’t know.
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