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Ryan Ford

Sealy, TX

4.6
1,646 Reviews
"Your Houston Area Ford Dealer!" Ryan Ford is proud to be one of 33 Ford dealers to win Ford Motor Company’s “President's Award" in the state of Texas. We have won the “President's Award" in 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2015, 2016, 2017, 2018 and we are currently in the running to win again in 2020. Our ongoing commitment is to provide the best possible experience for our customers both during and after the sale. Whether you are looking for a new car or pre-owned vehicle or just need an oil change, we want to be your dealer of choice. Our money-back guarantee is one of the many things that separate us from our competitors. We also offer "desktop shopping” where we will help you find the car you want and deliver your new vehicle to you at work or home for no extra charge! If we don't have what you want in our inventory, we will get it for you! Contact us today for your no-hassle desktop deal. "Come on out to the country, you'll be glad you did!!!” At Ryan Ford, we offer new Ford cars in Sealy, along with used cars, trucks, and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Sealy. For years, our financial staff at Ryan Ford has offered expert advice for those seeking a great Ford auto loan or car lease. Our service doesn't stop there. Customers can come in and take advantage of our knowledgeable Ford car repair technicians and a fully-stocked inventory of auto parts & car accessories. You can reach Ryan Ford any time by filling out our contact form, by calling us at (866) 401-7926 or simply visiting our Sealy Ford dealership at 3796 NE I-10 Frontage Rd. We are just a short distance from Katy, Richmond-Rosenberg, Columbus, and Fulshear, Texas. We look forward to your visit! We are proud to partner with the Sealy Chamber of Commerce, Bellville Chamber of Commerce, and West I-10 Chamber of Commerce.
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3796 NE I-10 Frontage Rd

Sealy, TX

77474

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Showing 1,646 reviews

July 20, 2017

Great Experience(s)! Mark Ferow is an exceptional salesman. He helped us out while we were going through issues after purchasing a faulty used car. We've bought 2 cars fro More

by saphetang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ferow
Aug 02, 2017 -

Ryan Ford responded

saphetang--From our entire team, we thank you for the opportunity to earn your business! Mark does great work and we're glad he continuously satisfies your experiences. Drive safe and consider letting our Service Department take care of your vehicle!

July 19, 2017

Great service group Awsome service department, great people. I've been coming here for years to this service group and will continue. Very friendly and personable staff More

by Lisa H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Koch
Aug 02, 2017 -

Ryan Ford responded

Lisa H--Thank you very much! We strive for consistency and growth, so we're happy you see that. Take care and drive safely!

July 19, 2017

Excellent Customer Service I purchased a truck from Ryan Ford a few months ago and it was missing some side moldings and decals. Marcus went above and beyond and replaced everyt More

by Silve3876
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marcus Guillroy
Aug 02, 2017 -

Ryan Ford responded

Silve3876--You're very welcome! Marcus does great work and we're happy we could pleasantly surprise you. Enjoy your vehicle and we hope to see you again soon!

July 16, 2017

Great service I have purchased my last three vehicles from Ryan Ford and take them back there for all service because of the excellent customer service. The new bu More

by K Tucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Koch
Aug 02, 2017 -

Ryan Ford responded

K Tucker--Congratulations for becoming a Ryan customer for life! Thank you for your continuous business and for your positive, kind words about our dealership. We have high standards throughout each department and we're happy you see that. We look forward to your next visit!

July 13, 2017

Superb customer service Went in with an impossible task to trade out of one vehicle into another. Westley (finance) got the best possible outcome for me with banks, and Jonat More

by jpbarrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Westley McKeehan, Jonathan Rodriguez
Jul 27, 2017 -

Ryan Ford responded

jpbarrie--You're very welcome! Jonathan and Westley do great work and we're happy to read that they could make you so happy. Drive safely and consider letting our Service Department take care of your vehicle for you!

July 12, 2017

New Car department.Used Sales - iffy - so farservice is good I went to the dealership to look at a specific used car on Friday. A new car salesperson came to assist and got the keys for the truck. He said he cou More

by april
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Zook, Marcus Guillroy
Aug 09, 2017 -

Ryan Ford responded

april--I’m sorry that you are still unhappy with us. You have posted two negative reviews and think your sales experience was worth two stars? First, someone was trying to buy the truck before you even came into our facility and had left a deposit. We explained that to you over the phone on your first call. You called multi times inquiring to see if the truck was sold and you think we were misleading you? Why would we mislead you? We can only tell you so much about someone else’s deal. Every time you called naturally there would be something differently to tell you, we were waiting on decisions from our lenders. We had the truck sold to someone else, but it was not delivered yet. We must protect the customers privacy like we would protect yours. Customers privacy is our top concern and it is now the law. Once a price has been agreed upon there are other factors such as credit or financing, down payment and credit approvals that we will only discuss with the buyer. You think that we were lying? Why would we lie? Once our customer backed out of their deal we immediately called you and explained that the truck was available. We could have not called you? You had already bashed us on review sites, but no, we tried to do the right thing and call you because we knew you wanted the truck. You decided to buy the truck but wanted us to negotiate lower and lose money or give you thousands of dollars in adds because you thought we lied? What did we do wrong? We had the truck sold before you committed! Would you want us to sell a vehicle to someone else after you thought that you bought it? I don’t think so! Now you have gone to 4 different reputation sites and given us poor reviews. Not once but twice. And you still think that we are shady and you still don’t trust us. Very unfair, April.

Aug 24, 2017 -

april responded

Wow, I am a bit hit by this note from Marcus. Yes, I was upset and posted multiple negative reviews, its about the only recourse individuals have these days. I told the GM, Chancey, after he apologized and tried hard to make things right, I'd give them a chance. Several of those reviews have been updated, not with glowing remarks but the statement that I did end up buying the car and we were working on a relationship. Apparently I didnt find this one or my update didnt get thru. I'm not going to bother with rebukes and contradictions. Simply surprised to see this response in August after Marcus was polite and helpful when I went back in for service. My core problem with this experience was everything was my fault, my misunderstanding, not what can we do to help make it better - except thats exactly what Chancey said. And the only reason I gave them my business. Not for 1000's in savings - but for a simple apology.

Sep 01, 2017 -

Ryan Ford responded

april--We are happy we got the opportunity to earn your business. Chancy, Marcus, and the rest of Ryan Auto Group share a common goal, which is to completely satisfy our customers by being 100% transparent, up-front, and honest. We hope you're enjoying your vehicle.

July 10, 2017

Great Service. I typically have my vehicle serviced at the dealer that i purchased it from but after my recent visit to Ryan Ford i will not be taking my vehicle to More

by Saraht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Koch
Jul 27, 2017 -

Ryan Ford responded

Saraht--That is amazing! Mason does great work and we are very proud of our entire Service Team. We hope you visit again soon!

July 01, 2017

Fantastic!! 5 out of 5 stars. From the clean facilities to the great service, I would recommend anyone as far as Austin to visit! Friendly and Knowledgable staff, More

by jzoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Zook, Tyler Wallace
Jul 27, 2017 -

Ryan Ford responded

jzoo--Thank you very much! We appreciate the opportunity to earn your business and your feedback. Drive safely and come back soon!

June 30, 2017

Escape brakes I have been getting my Ford Escape serviced from the beginning with Ryan Ford. Each and every time it goes in for service, I never have to worry abo More

by Virginia Weber Ciapi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Conejo , Brad Zook, Mason Koch
Jul 11, 2017 -

Ryan Ford responded

Virginia Weber Ciapi--Thank you! Our Service Department goes above and beyond and provide our customers consistently satisfying experiences because that's what you deserve. We're flattered to read that you're considering our Sales department when you're ready, too! Drive safe and we'll see you later.

June 30, 2017

Exceptional Service I have found a new dealership to do business with. Brad was very friendly and professional. Service was quick. Shop was exceptionally clean. Waiting r More

by TheParts!an
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Zook
Jul 11, 2017 -

Ryan Ford responded

TheParts!an--Congratulations! Brad is a wonderful associate and we're glad you enjoyed your experience. Drive safe and we'll see you next time!

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