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Rye Subaru

Rye, NY

Overview
Employees
Reviews
Vehicles
4.8
1,490 Reviews
Subaru's "share the love" motto is the perfect fit for our dealership because we've been a family-owned business for more than 40 years. Our family has owned and operated this dealership since 1975 and we handpick our team of knowledgeable trustworthy repair technicians and sales representatives. We're committed to treating you like family too from our full-service waiting area and free rides home to our fully stocked inventory of reliable family vehicles. We also speak four different languages here at Rye Subaru so we can accommodate families from around the world. Let us know if you speak Spanish and we'll take care of you.
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1175 Boston Post Road

Rye, NY

10580

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Showing 1,490 reviews

October 13, 2021

From sales department to service. rye Subaru delivers great customer service. Sales team was knowledgeable and made sure my transaction was to my satisfaction More

by davidf56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ferits, Josh Glahn
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Oct 13, 2021 -

Rye Subaru responded

Thank you for taking the time, David, to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rye Subaru are glad to have you as a customer.

October 12, 2021

Treated with courtesy.. Work completed as promised but think price was high..liked the offer to wait for completion.. More

by CHASRIGANO
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Writer?
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Oct 13, 2021 -

Rye Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Rye Subaru as your first choice for service!

October 11, 2021

Quick drop off , waited for completion, went quickly, very fair price and excellent work, and communication and appointment time worked vey wel. More

by DOTCALM671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
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Oct 11, 2021 -

Rye Subaru responded

We are very happy to hear Jose provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Oct 12, 2021 -

Rye Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 07, 2021

Who would think getting a new car could be so easy? At Rye Subaru, it is. I lease my cars and every three years, my salesperson does all the work for me. I only need to choose the color, options, etc. Wha More

by DWHITE24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Rivera
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Oct 07, 2021 -

Rye Subaru responded

Here at Rye Subaru, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 07, 2021

Dropping off and picking up car was very easy. Quickly went over what was done and everyone was very pleasant. More

by NACSDMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
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Oct 07, 2021 -

Rye Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 06, 2021

Always pleased on how professional the service staff is. They are simply a pleasure to deal with. More

by MMSQ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Estrada
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Oct 06, 2021 -

Rye Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Oct 07, 2021 -

Rye Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

October 03, 2021

Staff need more training, one staff gave me wrong information which can affect the usage of my car. But the manager Tom was very nice! More

by LILIKUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget the name
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Oct 04, 2021 -

Rye Subaru responded

Lili, Thank you for taking the time to share your thoughts on working with Tom and our team. We're glad to hear we delivered such a great experience!

October 02, 2021

Great service and very accommodating towards our schedule with the loaner car. Staff was so helpful, More

by NANCYROSEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
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Oct 04, 2021 -

Rye Subaru responded

Nancy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rye Subaru!

October 01, 2021

Appointment for state inspection - all went well - wait was short - very organized check in - Efficient More

by LOUMLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
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Oct 01, 2021 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 30, 2021

Your mechanic gave me the wrong diagnostic changing the wrong part, because the sound in the dashboard still there, plus I left in your dealership my car for 3 days it was supposed to be give back the same More

by YURI ROJAS
Recommend Dealer
No
Employees Worked With
Michael Ferits
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Oct 17, 2021 -

Rye Subaru responded

Thank you for this feedback. I'm very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message with your contact information so we can learn more about your visit and address your concerns? While it's disappointing to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com. Thank you!

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