Rye Subaru

David Nausch was very helpful and responsive. He was a pleasure to work with and followed my directions re the car (no washing) to the letter. pleasure to work with and followed my directions re the car (no washing) to the letter. More

I am the owner of 7 or 8 outback Love the car the I am the owner of 7 or 8 outback Love the car the dealers two I have dealt with leave much to be desired They did not have me scheduled for my appo I am the owner of 7 or 8 outback Love the car the dealers two I have dealt with leave much to be desired They did not have me scheduled for my appointed although I called and made one The did “ squeeze” me in Constantly trying to get me to leave my car for a simple oil change and tire rotation which I refuse to do More

The A/C stopped working a day after I took my 2020 Forester home and I was told by the first operator I spoke to in service that although I had an appointment with service in 2 days to replace my embl Forester home and I was told by the first operator I spoke to in service that although I had an appointment with service in 2 days to replace my emblem, I'd have to wait a week to have this particular addressed - in a NY Heatwave! They were not helpful at all in this regard. and that was NOT a pleasant experience but it takes nothing away from my extreme satisfaction with the dealership. After a little pushing it was handled in one day. I subsequently spoke with Jose in service who was an absolute dream and resolved ALL my issues when I went back for the emblem. Michael Ferits is seriously the nicest most thorough and "human" salesperson I have ever dealt with. These guys are an absolute ASSET to Rye Subaru which I found to be fair, professional, thorough, honest and an absolute pleasure to deal with. I would absolutely go back there and no where else whenever I, or anyone I know, is in the market for a car. No doubt about it. More

Not happy. Was charged $150 for dealership to road test my Crosstrek and tell me the brakes are fine. Brake pedal is soft and too low. I have a valid warranty which "doesn't cover brakes". I understand it my Crosstrek and tell me the brakes are fine. Brake pedal is soft and too low. I have a valid warranty which "doesn't cover brakes". I understand it shouldn't cover normal brake pad/rotor wear and tear. But, to charge me $150 to drive my car around the block and tell me they don't think there's a problem? Not good, honest customer service, in my opinion. Will be going elsewhere from now on... More

My wife and I were very satisfied in the purchase of out pre-owned, dealer certified 2018 Subaru Forester. Salesperson Farid was polite, knowledgeable and not pushy at all. The manager who handled the fin pre-owned, dealer certified 2018 Subaru Forester. Salesperson Farid was polite, knowledgeable and not pushy at all. The manager who handled the final money paperwork was also personable, polite, and professional. We don't live in New York State and will get the car serviced locally; however, I am confident that their pre-sale treatment would carry over to any post-sale concerns. More

From the moment I first stepped into the dealership for a test drive to when I drove off in my new 2021 Subaru Forester Touring, it was a very easy and positive experience. I would definitely recommend this test drive to when I drove off in my new 2021 Subaru Forester Touring, it was a very easy and positive experience. I would definitely recommend this dealership to others. More

Michael Ferits Suburu is lucky to have him 25 word is a joke I’m not happy to continue because of your stupid request because I want to show how much I appreciate mr Ferits a joke I’m not happy to continue because of your stupid request because I want to show how much I appreciate mr Ferits More

Our experience overall was very good, starting with the service adviser. The one complaint that we have is that the technicians use the radio and do not return it to the way they found it. We then have service adviser. The one complaint that we have is that the technicians use the radio and do not return it to the way they found it. We then have to go through all sorts of digital hoops to get back to where we want to be. On occasion, that is also true for dashboard settings. More

In for inspection and out in 45 minutes. Can’t be any better. Called for the appointment got the time I wanted and job was done quickly. better. Called for the appointment got the time I wanted and job was done quickly. More

Entire staff is extremely professional. Salesman was awesome and entire experience was beyond my expectations. The best car purchasing experience I have had in many years! awesome and entire experience was beyond my expectations. The best car purchasing experience I have had in many years! More