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Rye Subaru

Rye, NY

Overview
Employees
Reviews
Vehicles
4.8
1,493 Reviews
Subaru's "share the love" motto is the perfect fit for our dealership because we've been a family-owned business for more than 40 years. Our family has owned and operated this dealership since 1975 and we handpick our team of knowledgeable trustworthy repair technicians and sales representatives. We're committed to treating you like family too from our full-service waiting area and free rides home to our fully stocked inventory of reliable family vehicles. We also speak four different languages here at Rye Subaru so we can accommodate families from around the world. Let us know if you speak Spanish and we'll take care of you.
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1175 Boston Post Road

Rye, NY

10580

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Showing 1,493 reviews

September 03, 2024

I found that my brakes were still a bit squeaky following my recent service appointment. . More

by AJOHN794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Rye Subaru responded

Thank you! Tamar and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

August 31, 2024

Yes Tamar was very professional and nice! I wasn't there very long, I was in and out More

by KS2854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Rye Subaru responded

Thanks for sharing about your experience with Tamar here at Rye Subaru. We appreciate your business and hope to see you again soon!

August 30, 2024

Tamar and team is always helpful and best in helping customers. Only such employees brings repeat customers to Subaru. Thank you More

by SHYAMSHETH
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear that Tamar and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 30, 2024

The employees were very friendly, efficient and trustworthy. The atmosphere was pleasant, clean and tidy. More

by DDIANNI2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

August 29, 2024

I did not get a sticker for my inspection, so I had to return the next day for this. More

by SANDYE1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Rye Subaru responded

Hi, Sandy. Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Thank you.

August 24, 2024

Service was excellent. I had a loaner car until my car was ready. I had a good experience at Rye Subaru. More

by JGREENE313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2024 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

August 24, 2024

You sent us loads of coupons so we traveled 40 min for what we were told was oil change and tire rotation. You would only apply one of the many coupons sent and we paid $250 for this service. More

by MALETTLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tamar Thomas
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Rye Subaru responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Eric Pagan, General Manager. (914) 967 6300 epagan@ryefordsubaru.com.

Sep 09, 2024 -

MALETTLAW responded

Hi Eric. I responded to you 11 days ago directly but I haven't heard back. In case you missed that email, I wrote the following: What you can do is retroactively apply some of these coupons and refund some of our money. There were two for oil and filter change, one for tire rotation, one wild card, one for replacing the cabin air filter and one birthday coupon. I appreciate your reaching out and look forward to a happy resolution.

August 22, 2024

Tamara was responsive and accommodating with my inquiries and concerns. Service department was truthful and detailed with their description of work. More

by LONGODIANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Rye Subaru responded

Thank you so much for your excellent review, Diane! We are so glad that Tamar had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

August 21, 2024

Ronnie Rodriguez answered all my questions without the hype that I had become a custom to at other dealerships Which made the car buying experience a pleasant one he was polite and very knowledgeable abou More

by richardapena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Rye Subaru responded

Richard, Thanks for your feedback on your recent visit to Rye Subaru. It's great to hear that Ronnie was able to assist you and that you had such a positive experience.

August 18, 2024

This dealership has been great for the one year that I have been using them. More

by RJNURICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Rye Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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