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Rye Subaru

Rye, NY

Overview
Employees
Reviews
Vehicles
4.8
1,707 Reviews
Subaru's "share the love" motto is the perfect fit for our dealership because we've been a family-owned business for more than 40 years. Our family has owned and operated this dealership since 1975 and we handpick our team of knowledgeable trustworthy repair technicians and sales representatives. We're committed to treating you like family too from our full-service waiting area and free rides home to our fully stocked inventory of reliable family vehicles. We also speak four different languages here at Rye Subaru so we can accommodate families from around the world. Let us know if you speak Spanish and we'll take care of you.
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1175 Boston Post Road

Rye, NY

10580

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Showing 1,707 reviews

December 15, 2025

Louis Rivera provided tremendous help in resolving the door edge scratching issue. I truly appreciate it, and I’m glad everything is now fixed. More

by Mingj6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

December 12, 2025

Excellent service department with top notch service professionals looking out for my interest. Work always done right. More

by NDJENSEN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2025 -

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

December 11, 2025

We have had a Subaru in our family since 2001. Our recent experience with Rye Subaru was not good. They have always charged a small premium in exchange for great customer service and car repair/ More

by MAKOZAWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tamar Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2025 -

Rye Subaru responded

Good Afternoon, I am sorry to read this review. I would like to the opportunity to speak with you and understand what we could have done better. Please feel free to contact me at Louis@ryesubaru.com or 914-967-6300 Ext 2115 Louis Rivera General Manager

Dec 11, 2025 -

MAKOZAWA responded

Nothing for you to do at this stage Louis. There is little in my most recent visit that can be resolved with a conversation. I was the first person thru the door at 7::30 am. Your service people had to unlock the door so I could enter. It was discussed that I was coming in for an oil change and getting new tires. I told the service rep that I would be in the area and that she could contact me to confirm what needed to be done. She said the service should take about 90 minutes. During our entire conversation, there was not another customer who walked into the service department. I went into town to have some breakfast. When I did not get a call for 40 minutes, I called. The service rep confirmed that the work that needed to be done. She claimed this information just came to her a couple of minutes prior to my call. I asked if this meant the service would be from 90 minutes from now, she said yes. I came back to the service center after breakfast and waited. I watched at least ten other customers get their cars and leave. This obviously doesn't account for any customers who came and went during the 90 minutes I was not at the service department. A little over two hours later, I was told my car was ready. The service rep explained that they were short staffed. This begs the question, "If I was the first one in, how does the fact that you are short staffed affect me?" The question seemed a little too complex for someone who was going to attempt to gaslight me with such a lame excuse. Nothing can take back the time you wasted. Nothing can rebuild the loss in trust from such blatant xx.

December 09, 2025

Glenn was very helpful and provided great customer support and advice. The overall experience (appointment, timeliness, etc...) was very good as it has been in previous service appointments More

by CCREUS56
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2025 -

Rye Subaru responded

Thanks for sharing about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

December 09, 2025

outstanding service as i had a emergency repair and diagnosed and repaired same day, excellent service dept, that is why i have 3 vehicles from them More

by DLA2072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2025 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 08, 2025

I was waiting for a little something in the service. I used to get a carwash or an inside cleaning etc.etc. More

by MIRIAMODETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farid Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2025 -

Rye Subaru responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

December 08, 2025

We were delighted with all the people who helped us with the purchase our our used outback More

by STEVEGUG1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2025 -

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 08, 2025

From the moment I went in the dealership until I picked up the car it was a seamless car buying experience. Kudos to Rye Subaru. More

by Fcdullo12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2025 -

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

December 08, 2025

Anthony and his team exceeded my expectations! I highly recommend Rye Subaru, they’re the best! More

by KROSITZKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2025 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 08, 2025

Great people, great cars and a very pleasant experience. Also very helpful after the purchase. More

by ROBYNRIDE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2025 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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