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Rye Subaru

Rye, NY

4.8
1,527 Reviews
Subaru's "share the love" motto is the perfect fit for our dealership because we've been a family-owned business for more than 40 years. Our family has owned and operated this dealership since 1975 and we handpick our team of knowledgeable trustworthy repair technicians and sales representatives. We're committed to treating you like family too from our full-service waiting area and free rides home to our fully stocked inventory of reliable family vehicles. We also speak four different languages here at Rye Subaru so we can accommodate families from around the world. Let us know if you speak Spanish and we'll take care of you.
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1175 Boston Post Road

Rye, NY

10580

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Showing 1,527 reviews

March 18, 2023

They did not communicate clearly about the fix that needed to be made. I came in for a service alert and was hearing the EXACT rattle expressed in the communication from Subaru. I'm not even 100% sure More

by EBYRON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastian Alvarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Rye Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email epagan@ryefordsubaru.com.

March 18, 2023

Paula was competent, efficient and very pleasant. Coffee was excelllent and was as the cleanliness of the waiting area. More

by JPUGLIA375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

March 18, 2023

The service advisor, Paula, addressed my concern and problem with professionalism . She has always provided customer service as it should be. More

by KENT62LEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Rye Subaru responded

We are very happy Paula provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 16, 2023

Great experience overall. Lauren was amazing, helpful and followed through! I recommend this dealership highly! More

by elainem
Recommend Dealer
Yes
Employees Worked With
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Rye Subaru responded

We are very happy to hear that Lauren provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 15, 2023

I found this dealership to be a very warm and welcoming environment to purchase/lease a car. I felt very relaxed here and did not feel any pressure to make a deal. Everyone was straightforward and professi More

by EFB51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Amorosana
Mar 16, 2023 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Annie delivered such a great experience!

March 14, 2023

This is a wonderful dealership. Anthony Smith was not only knowledgeable, but also kind and helpful. Anthony took the time to explain and answer all of our questions in detail. More

by Maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Staropoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Smith
Mar 15, 2023 -

Rye Subaru responded

Congratulations on your new vehicle! We are so glad that Anthony had the opportunity to work with you, and that he and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 13, 2023

Lauren was kind, accommodating and listened to my needs. She was quick to follow up and very helpful. All the other dealership staff were also informative and helpful. More

by elainem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad Lauren was able to help, and we hope to see you again!

March 11, 2023

Everyone is very helpful, and pleasant. They provide enough information to one's questions. They are acce More

by RAFDELIA_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Farid Ahmed. He was great.
Mar 13, 2023 -

Rye Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 10, 2023

Great experience with the sales and service departments. I don’t recognize Mr. Rivera’s name, but everyone I have dealt with over the past 3 years deserves a 5 star rating. More

by ALSLAWSKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

Rye Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

March 09, 2023

My third car from this dealership. They are always friendly & knowledgeable without the typical pressure. Lauren patiently guided us through the selection process, which took us some More

by croma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hirshowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
Mar 10, 2023 -

Rye Subaru responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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