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Rye Subaru

Rye, NY

Overview
Employees
Reviews
Vehicles
4.8
1,497 Reviews
Subaru's "share the love" motto is the perfect fit for our dealership because we've been a family-owned business for more than 40 years. Our family has owned and operated this dealership since 1975 and we handpick our team of knowledgeable trustworthy repair technicians and sales representatives. We're committed to treating you like family too from our full-service waiting area and free rides home to our fully stocked inventory of reliable family vehicles. We also speak four different languages here at Rye Subaru so we can accommodate families from around the world. Let us know if you speak Spanish and we'll take care of you.
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1175 Boston Post Road

Rye, NY

10580

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Showing 1,497 reviews

December 30, 2022

Michael was great. He was attentive, knowledgeable and helpful and seemed very focused on making us happy. More

by WILLIAM.CURRAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ferits
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Dec 31, 2022 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear that Michael and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jan 02, 2023 -

Rye Subaru responded

Hi William, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 29, 2022

I was satisfied with Rye Subaru dealership until the last service in December 2022. I brought my car for the 18,000 miles inspection and battery check. The battery check wasn’t done properly, although I expl More

by RADULEMISC
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Paula Mejia
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Dec 30, 2022 -

Rye Subaru responded

Hi, we are so disappointed to learn of this situation you have described. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to Veronica Carosella at vcarosella@ryefordsubaru.com and we will do our best to make this better.

Jan 07, 2023 -

RADULEMISC responded

I tried to contact Veronica Carosella at vcarosella@ryefordsubaru.com as indicated in Subaru Dealer’s reply and got back an Undeliverable message. Another disappointing experience.

December 29, 2022

Unbelievable customer service, I brought my car in to get something fixed and it was done so quickly and they also brought to my attention I had a warrantee deal with them when I first bought the car four ye More

by Fjbenedetto180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2022 -

Rye Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

December 26, 2022

Professional and excellent customer service. Friendly and put me at ease. Explained clearly all details pertaining to the purchase of my vehicle. More

by lamine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ferits
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Dec 27, 2022 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

December 24, 2022

Worked me in for 1 yr service and was speedy and did only needed service. Great. HHW More

by HWHITMAN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 26, 2022 -

Rye Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 24, 2022

Over the years we have learned that some of the people working at this service shop are more helpful than others. More

by EJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service
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Dec 26, 2022 -

Rye Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

December 23, 2022

Very helpful people at the desk. My Repair was timely and communication about issues was excellent More

by BLORIE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2022 -

Rye Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 23, 2022

I worked closely with Josh during my subaru purchase. I am very satisfied on the entire process from ordering my new car to receiving it. More

by JUSTISSS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Garry Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Glahn
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Dec 24, 2022 -

Rye Subaru responded

Hi, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

December 23, 2022

I thought I did this. Service was good but after I left I noticed my clock was all messed up. I would have thought service would have corrected it. Next time I will have t More

by RIVERBACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ServiceDept
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Dec 25, 2022 -

Rye Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 21, 2022

ALWAYS A PLEASURE SERVICING WITH RYE SUBARU. THEY WENT ABOVE AND BEYOND TO GET ME BACK ON THE ROAD WHILE I WAITED FOR MY SERVICE/CONCERN TO BE COMPLETED. THANK YOU! More

by BARRYWYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GLEN BOLLINGER
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Dec 22, 2022 -

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru, we look forward to having you as one of our valued customers for many more years to come!

Dec 23, 2022 -

Rye Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Rye Subaru!

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