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Rye Subaru - Service Center

Rye, NY

4.7
619 Reviews

619 Reviews of Rye Subaru - Service Center

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April 05, 2024

Great service, helpful, communicative, reliable, flexible. Helpful when I call to schedule as well as we I need to reschedule. More

by MSG52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 04, 2024

have looked everything over and also explained to me in detail. When I had requested to find out the status of car work, representative called the workshop and was given with the time when the work will b More

by DAVISLK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Rye Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 31, 2024

Very happy the were able to use the new extended warranty for the DCM/Battery etc. More

by LAUHOLDEN1
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that Glenn had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

March 29, 2024

Dedication and professionalism all the way. A great service center. Caring and expertise. Every day. More

by MRC3221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 29, 2024

Really friendly folks. We asked for our wheel locks to be removed and saved for us. They removed them very efficiently, and told us that the wheel locks were left in the c More

by nadeemhhussain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Rye Subaru responded

Thanks, Nadeen, for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

March 28, 2024

Really friendly folks. We asked for our wheel locks to be removed and saved for us. They removed them very efficiently, and told us that the wheel locks were left in the ca More

by nadeemhhussain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Rye Subaru responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email eric@ryesubaru.com.

March 28, 2024

The process went very smoothly. My salesman Michael was wonderful. Very patient and very accommodating. The whole team made it a success for me to purchase my vehicle. More

by niecee704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Santosusso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Rye Subaru responded

We are very happy to hear Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 26, 2024

My recall problem was addressed effectively! Customer service was very helpful. Courteous and efficient! I am quite satisfied More

by HAPYNNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Rye Subaru responded

It's great to hear that Tamar was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

March 25, 2024

Sebastian was very pleasurable to work with. It was the best experience with Rye Service thus far! He went above and beyond to assist me. More

by ABOYLAN21
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Rye Subaru responded

Thank you for your very kind review. Sebastian and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

March 24, 2024

This dealership is the finest that I have ever encountered. The members of the service department are friendly, helpful and efficient. I recommend this dealership wholeheartedly. More

by BOBNOR
Service Time
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2024 -

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Bob, and don't hesitate to let us know if we can be of further assistance.

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