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Rye Subaru - Service Center

Rye, NY

4.7
789 Reviews
Call Service Center (914) 690-7239

789 Reviews of Rye Subaru - Service Center

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June 16, 2023

As always, all agents, mechanics and managers were friendly and courteous. The estimate of the work to be done was on target. More

by HMARBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2023 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

June 16, 2023

Clean and efficient. The staff are polite and attentive. I would recommend Rye Subaru to family and friends More

by AHRICKSXYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2023 -

Rye Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 14, 2023

I was able to have my car towed to the Rye dealership and they were able to replace my transmission under the warranty within a week. More

by CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2023 -

Rye Subaru responded

Thanks, Chris, for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

June 13, 2023

Great service. Transparent pricing and did not try to upsell me. Sebastian provided excellent customer experience. More

by VANESSA_HELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Rye Subaru responded

Thank you so much for your excellent review, Vanessa! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

June 08, 2023

Fixed my problem the same day though it was near closing time. That’s all folks! More

by BONHIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
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Jun 09, 2023 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

June 07, 2023

The staff are polite and helpful. Unfortunately, the $2,000+ repair made to our car's electronics has not fixed the problem at all. The Eye-sight and other protective features sometim More

by CIPSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenn Bollinger
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2023 -

Rye Subaru responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please contact me directly; Eric Pagan, General Manager at (914) 967 6300 or by email at epagan@ryefordsubaru.com.

June 07, 2023

I always have a great experience when I bring my car in for service. Overall I am very happy with Rye Subaru. More

by OTW922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Rye Subaru responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 07, 2023

Got there at appointed time. The wait time wasn't bad and with the coupons the cost was good. More

by YSPELLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Rye Subaru responded

Thanks for sharing about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

June 01, 2023

I always have a great experience when I visit rye Subaru. Totally professional, yet caring. I feel I get the best possible service. Could not ask for more. More

by MNICHOLS3131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

Rye Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

June 01, 2023

I love my dealership Always here. PAULA is wonderful OK very accommodating great staff. Thank you More

by ROSATIMARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

Rye Subaru responded

Maria, Thank you! Paula and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

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