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Rye Subaru - Service Center

Rye, NY

4.7
842 Reviews

842 Reviews of Rye Subaru - Service Center

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December 17, 2022

Sometimes things aren't perfect on the first round. It happens.... The difference between a poor dealership and a great one is how they respond when you ask a question. Rye Subaru service department More

by VanDad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ciccone
Dec 18, 2022 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 09, 2022

The whole process was very easy. My car was in for an oil service and they determined I needed two additional service s. I thought they would find something else and charge me an arm More

by PHEALY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Pagan, Josh Glahn
Dec 12, 2022 -

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru, we look forward to having you as a valued customer for many years to come!

December 08, 2022

Excellent Service and Knowledgeable Repair Staff. The technicians performed a lot of unforseen additional work on the car and still completed the work the same day. The technicians performed a excell More

by FCOONEY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 08, 2022 -

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru, we look forward to having you as a valued customer for many years to come!

December 03, 2022

Work was done quickly and efficiently while I waited and they were very helpful with applying my credit to bill. More

by JLMCU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depth and manager of same
Dec 05, 2022 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 25, 2022

Excellent service! ! We were reminded to check wear on the tires for the next service appointment, but there was no pressure to deal with them prematurely. More

by MITCHELL.PWM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assistant manager in service department
Nov 26, 2022 -

Rye Subaru responded

Mitchell, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

November 25, 2022

They are very reliable and there service has always been good and very prompt - dk More

by KRENKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their names.
Nov 26, 2022 -

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 24, 2022

Neil and Garry made leasing a new Crosstrek a breeze! Love our new car! Thank you so much! More

by RDEM313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear Neil, Gary, and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new Crosstrek! If there is anything we can assist you with in the future, please let us know.

November 20, 2022

Excellent deal on tires. Service representative kept me informed of wait time. Comfortable setting for waiting. Love my Subaru Forester and reliable service. More

by BOBKUKLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
Nov 20, 2022 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Bob, please let us know.

November 19, 2022

This is in regard to the Service Department. Nothing special and it is a fortune. More

by WESTERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Bollinger
Nov 20, 2022 -

Rye Subaru responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story.

Nov 20, 2022 -

WESTERG responded

If you would like detail, please feel free to call me at 9143562566.

November 19, 2022

Decided to wait for my car when they told me it would be about an hour. I was actually in and out in about 50 minutes! Comfortable waiting area with a great coffee machine!! More

by RICHFS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Rich, please let us know.

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