Back

Rye Subaru - Service Center

Rye, NY

4.7
842 Reviews

842 Reviews of Rye Subaru - Service Center

Sort by
May 10, 2025

Everyone was helpful. I was asked about work to be done, all items were handled and the check process was easy. More

by NED.GREENBERG725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 06, 2025

Glenn is a credit to Subaru, always attentive and responsive. I have dealt with many automotive dealer service department personnel over the years at various dealerships and Glenn is outstanding. More

by PHILIPCOLBRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Staropoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 04, 2025

Dealership is good and Paula is an excellent service advisor. However, they have been unable to fix the leak in my Ascent causing water in the driver side floorboards. This has been a problem for severa More

by DAKATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paula Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Rye Subaru responded

We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Please contact me directly, Louis Rivera, General Manager. (914) 967 6300 or by email Louis@ryesubaru.com.

May 02, 2025

Professional and helpful staff! Thank you for your help. Didn’t have to wait everything was fast and easy. More

by NERMINA_RUGOVAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

May 02, 2025

Paula is the legit the best. The whole team is awesome, and Paula is amazing. I always enjoy seeing her and she's one of the main reasons I will always use Rye Subaru for service More

by RSCHUSTACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 01, 2025

900 dollars to change 4 spark plugs Totally insane 100 plus for air filter go to autozone 19.95 free installation More

by MIKE27TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Rye Subaru responded

Mike, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email eric@ryesubaru.com.

April 30, 2025

Always helpful, efficient and concerned about the customer. Always concerned about getting the job done right. More

by CMAGAZINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Rye Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rye Subaru!

April 26, 2025

Service was great! Everything was done on time and right way. Thank you to Glenn and the team at Rye Subaru More

by jarriaga0320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Staropoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Wyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 25, 2025

i don't trust the service department. Their diagnosis of my car's problem was too fast and inaccurate. They're always telling me to replace the tires and brakes, even when my car doesn't More

by eventsevents2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Was taken care of right away. Receptionist very friendly. Thorough inspection. A pleasure to go there for service. More

by GREANEY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

...
6
...