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Rye Subaru - Service Center

Rye, NY

4.6
790 Reviews

790 Reviews of Rye Subaru - Service Center

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February 01, 2025

Professional and competent! In and out in a timely fashion! Easy to get an appointment! More

by rjfjr46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

January 30, 2025

Had a very good experience. Replaced defective seat cover that was not covered by the extended warranty. More

by DHMKKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 18, 2025

I felt very comfortable and not pressured to do anything ok didn’t want to do. More

by CHRISTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Rodriguez
Jan 19, 2025 -

Rye Subaru responded

Thank you, Christian, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 17, 2025

Lauren Hirshowitz is an expert salesman and made every effort to answer my questions and concerns.. She is very knowledgeable and organized and made the entire process very easy. More

by CGROSSBACH
Recommend Dealer
Yes
Employees Worked With
Craig Noe
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Rye Subaru responded

We are very happy to hear Lauren provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 17, 2025

Always great service. Tamar Thomas keeps me up to date on what my car needs and gives me prices. More

by gloria mcgowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Rye Subaru responded

Gloria, Thanks for sharing about your experience with Rye Subaru. Tamar and our team appreciate your business and hope to see you again soon!

January 16, 2025

Always great quality service at Rye Subaru. Paula was so helpful. She kept me informed about the progress on my car and she applied a discount from the website to my bill. Thank you! More

by JEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Paula met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

January 15, 2025

Excellent service and very attentive to detail. Would surely reckoned Rye Subaru to my friends. More

by RJCOORDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Rye Subaru responded

Thanks for sharing about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

January 12, 2025

Diagnosis was something wrong with the EGR valve plus a loose nut or bolt causing noise. EGR valve diagnosis probably from reading on board computer. Solution, to replace valve for $800 was absolutely ridi More

by MFOSTER110
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Don't know who did the diagnosis.
January 09, 2025

Brought car in for same problem 3 times. TPMS light warning. Day after 3rd time TPMS warning light comes on again. More

by PLANDES1
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Glenn Bollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

The waiting time is reasonable. The staff is friendly. It’s not crowded. It’s fine More

by JACKIECALERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I just dealt with Glen
Jan 03, 2025 -

Rye Subaru responded

Jackie, We are very happy to hear Glenn provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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