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Rye Subaru - Service Center

Rye, NY

4.7
628 Reviews

628 Reviews of Rye Subaru - Service Center

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February 02, 2021

You are my Number One Choice for service. I bought my Subaru from you, and you've done a terriffic job. Keep it up...I'll be back!!! More

by KAJIM2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Rye Subaru responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you again for leaving us this response!

January 29, 2021

Very good communication on the repairs and timely service. Always will bring car here for service needs. Pricing competitive with other repair options in Westchester. More

by Green Outback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
Feb 03, 2021 -

Rye Subaru responded

Green Outback, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Rye Subaru!

January 26, 2021

Very poor customer service when trying to purchase warranty plan. Only selected people can provide pricing. Took over a month to return repeated voicemails. Not reachable via email. Pricing is extreme More

by Hungrysteak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Rye Subaru responded

We apologize for your negative experience. At Rye Subaru, we are committed to fair, honest pricing. Unfortunately, there was an issue with getting in contact with you, and you were unhappy after pricing was discussed. We value our customers and truly appreciate the time to share your opinions. Please contact us at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you. Respectfully, Eric Pagan General Manager (914) 967-6300

January 22, 2021

The service was started within ten minutes of arrival and completed in about 1 hour. The waiting area was quiet and comfortable enough to read while waiting. More

by ANTONYM43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Lang
January 21, 2021

Good dealership. Always very helpful. Eric Estrada was very polite and helpful. He was very clear when explaining the work the car needed. I would recommend the service department. More

by SAZIZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department- Eric Estrada
January 19, 2021

Efficient, good and safe procedures for infection control, easy to make appointment, near local businesses so the wait is pleasant. I had a great experience More

by NBORZAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
January 18, 2021

Good service and customer care. Car was ready when promised but no courtesy car available or space in the waiting room. I am a faithful customer. More

by HSCHWARTZ3
Recommend Dealer
Yes
Employees Worked With
Annie Amorosana
January 18, 2021

Appointment was kept at agreed upon time and completed ahead of schedule. Comfortable and suitable distancing in waiting area. Service personnel were pleasant and courteous. More

by LLEVIN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist
January 18, 2021

Excellent help from considerate caring people who went out of their way to help me get rid of my lemon and I to a new car. More

by GARYCHATTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Cochran, Anthony Smith
January 18, 2021

Good experience. Easy to make appointment, Office clean , following Covid precautions. Kept updated on status with car. That is all I have to say. Thanks More

by MICHSTLOUIS
Recommend Dealer
Yes
Employees Worked With
Eric Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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