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Rye Subaru - Service Center

Rye, NY

4.7
838 Reviews

838 Reviews of Rye Subaru - Service Center

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December 08, 2021

Service advisor and technician were responsive and helpful. Also, folks were pleasant to deal with. More

by IPICARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Dec 08, 2021 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

December 04, 2021

Been a customer of Rye Subaru since 2001. Would not go anywhere else. Would not hesitate to recommend. More

by DSCH109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
eric estrada
Dec 05, 2021 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 03, 2021

Very pleased with the dealership. Service and communication are the best! Always available for any question I may have. More

by FAM1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Amorosana
Dec 03, 2021 -

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rye Subaru. Please don't hesitate to reach out if you need anything else.

December 01, 2021

I encountered all Friendly folks and good service at Rye Subaru. I recommend your dealership frequently. More

by PENNY.PRINCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and parts
Dec 01, 2021 -

Rye Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

November 29, 2021

The dealership is well organized. Making an appointment is fast and easy. All staff have been polite and courteous. Service is always performed in a timely way. More

by PAULACOHEN9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara - Service
Nov 29, 2021 -

Rye Subaru responded

It has been a pleasure serving you, Paula. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. We appreciate you taking the time to leave us a five-star review. Thank you again for choosing Rye Subaru; we look forward to having you as one of our valued customers for many more years to come!

November 24, 2021

Tire pressure light went on by dash. Starlink said not to drive long distance and bring it in. Service said it might be air pressure due to cold.I asked if they could check pressure in tires. Reply was an ho More

by Fredzaltas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service
Nov 24, 2021 -

Rye Subaru responded

Dear Mr. Fred Zaltas, Thank you for taking the time to write your review. We are truly sorry we were unable to meet your needs this morning. Asking us to let you cut the line without an appointment when we have over 50 scheduled appointments today is not something we are willing to do. If you believe that makes us the wrong place to do business, we disagree but understand. Rye Subaru values every customer equally and respects our commitments every time a customer chooses to do business with us. We want to apologize again that we couldn't accommodate you and wish you nothing but the best in your search for a dealer that can meet all your needs. Respectfully, Eric Pagan General Manager Rye Ford Subaru .

November 23, 2021

The service at Rye Subaru has always, I think, been as quick and efficient as the work allows for. Customer service is normally informative and polite. Price for routine things like tire rotation are rath More

by THOMASHD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Rye Subaru responded

Thomas. We are very happy to hear Louis provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Nov 23, 2021 -

THOMASHD responded

My email is: thomashd@optonline.net

November 17, 2021

Staff super courtois waiting area very clean. Very punctual overall amazing experience. Highly recommend this dealer More

by POOHWILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Carosella, Eric Pagan
Nov 17, 2021 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 16, 2021

Everyone was friendly. My car was there for a month and let let me use a loaner for the entire time! Eric Estrada was fabulous! More

by BISHWICKANDLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Estrada
Nov 16, 2021 -

Rye Subaru responded

Thank you for taking the time to share your feedback with us. Eric and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 16, 2021

Eric Estrada was professional, courteous, and helpful! I sing his praises. He deserves them! Kudos to Subaru! More

by ROSE144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferits
Nov 17, 2021 -

Rye Subaru responded

It's great to hear that Erik and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rye Subaru!

Nov 17, 2021 -

ROSE144 responded

Come January, 2022 I will again, for the 4th time, be leasing a Subaru, Legacy! That, is a confirmation of loyalty!

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