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Rye Subaru - Service Center

Rye, NY

4.6
790 Reviews

790 Reviews of Rye Subaru - Service Center

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January 02, 2025

Excellent sales and service. Best dealer in New York that I ever did business with. More

by JAYBERG346
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Rye Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 02, 2025

The team was ultra flexible with scheduling a safety check (at the last minute) before I had to drive 5 hours to ME. They communicated to each other so when I arrived I quickly was able to drop the car More

by LMPCONSULTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Pagan
Jan 02, 2025 -

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

January 01, 2025

The service department of Rye Subaru is excellent. They always charge a fair pricing and the service personnel are friendly, professional. Paula is an excellent service manager. I have purchased Subar More

by FELIXBOEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Rye Subaru responded

Thank you for your very kind review, Felix. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

January 01, 2025

They are very efficient and they keep me on track with appointment reminders. Neil Downing also exceptional in terms of customer relations. Very professional and a pleasure to deal with! More

by LISSABENTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Downing, Eric Pagan
Jan 02, 2025 -

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru, we look forward to having you as a valued customer for many years to come!

December 28, 2024

Easy drop off, nice waiting room, welcoming staff, and if you decide to wait there is complimentary coffee available. More

by JP
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

December 26, 2024

Impeccable Customer Service, Friendly Staff and BLAZING fast service turnaround. I was made to feel like FAMILY. More

by Gusscharr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Staropoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Wyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Rivera, Eric Pagan
Dec 30, 2024 -

Rye Subaru responded

Gus, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru, we look forward to having you as a valued customer for many years to come!

December 26, 2024

Friendly and efficient. Always willing to work with my schedule. Excellent service at Rye Subaru! More

by KROSITZKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 20, 2024

Always a pleasure servicing my vehicle with Rye Subaru. They never disappoint! As always, thank you! More

by BARRYWYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Staropoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Wyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Pagan
Dec 23, 2024 -

Rye Subaru responded

Thank you, Barry! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

December 18, 2024

Lauren and the team were great professionals helpful in finding us our new Outback to up grade our beautiful experience with Suburu More

by JOSEPH.KLASNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Pagan
Dec 20, 2024 -

Rye Subaru responded

We are very happy to have provided you with such a positive experience, Joseph! We sincerely value your business and look forward to your next visit.

December 17, 2024

I was told it would take about an hour to diagnose a non-working trunk remote in my Legacy. I opted to wait at the dealership (an amenity I do appreciate). I ran a few errands nearby and returned after More

by JKROMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paula Mejia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Rye Subaru responded

We're sorry to hear about your recent experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please contact me directly; Eric Pagan, General Manager. (914) 967 6300 or by email eric@ryesubaru.com.

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