Safford Brown Subaru Manassas

Service rep was timely, thorough, and courteous. Got me in and out Clean waiting room Got me in and out Clean waiting room More

Cristian came out right away to help me when I pulled up. He explained everything to me. The staff was very attentive & helpful. Some workers were painting in the lobby. I am allergic to paint, so I sat by t He explained everything to me. The staff was very attentive & helpful. Some workers were painting in the lobby. I am allergic to paint, so I sat by the front door as far away from the painting area as I could. Then an employee named Grayson randomly asked me if I would like a chair to sit outside. I said yes & told him I was actually allergic to the paint smell & that would be helpful. So he took my chair & put it outside for me. Then another employee by the name of Kennedy came by & chatted with me. She also invited me to sit in the showroom where it was air conditioned if I got too hot outside. Very friendly staff. More

I had a great experience this time for service. It seems they’ve upped their game since my last visit and I truly appreciate it. Only thing I didn’t care for was the added fee for using a credit ca It seems they’ve upped their game since my last visit and I truly appreciate it. Only thing I didn’t care for was the added fee for using a credit card. In my opinion, that’s the cost of doing business. More

Pleasant atmosphere, seems to be run efficiently. Gets car diagnosed and evaluated promptly. Hard to understand invoice, however! Gets car diagnosed and evaluated promptly. Hard to understand invoice, however! More

Very clean dealership service department is excellent communicate with you all the time cars ready when they promise keep it up communicate with you all the time cars ready when they promise keep it up More

Meredith was very friendly, well organized and helpful. The work was completed quickly and the car was cleaned which saved me a trip to the car wash. Thanks for excellent service. The work was completed quickly and the car was cleaned which saved me a trip to the car wash. Thanks for excellent service. More

Outstanding in every way Meredith and all the staff have taken care of my cars for years- would not go anywhere else. Confident in the safety of my ride alway and the workmanship taken care of my cars for years- would not go anywhere else. Confident in the safety of my ride alway and the workmanship More

The Safford Brown Subaru exhibits great customer service. No complaints or issues. Keep up the great work. No complaints or issues. Keep up the great work. More

Meredith is fabulous. She really cares for her clients. She went out of her way to make sure everything was done properly for us. She really cares for her clients. She went out of her way to make sure everything was done properly for us. More

I left my car to get the tire checked because of a nail in it and I let Meredith know that I needed it as soon as possible cause I was driving to New York for the weekend and she did all she could worked h in it and I let Meredith know that I needed it as soon as possible cause I was driving to New York for the weekend and she did all she could worked hard and made it possible More