
Safford Brown Subaru Manassas
Manassas, VA
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Amazing experience! From the moment I walked in, I felt a genuine sense of care and attention. The Sales and management team Drew, Roberto and was incredibly knowledge From the moment I walked in, I felt a genuine sense of care and attention. The Sales and management team Drew, Roberto and was incredibly knowledgeable, patient, and made the entire process feel effortless. They took the time to understand my needs and preferences, and recommended the perfect car for me. The staff were all friendly and helpful. Thank you Subaru Family for an Amazing experience. More
A friendly place to purchase a car, which is why we came back for another. back for another. More
our second scheduled maintenance for our 2024 Subaru Forrester. Eddie Alomia greeted us as we pulled up and introduced himself as our service rep. expalined the service and reviewed our first service w Forrester. Eddie Alomia greeted us as we pulled up and introduced himself as our service rep. expalined the service and reviewed our first service when I asked about it. Had the tech check the cabin air filter because we've had ongoing problems with mice nests. Texted us promptly when the car was ready. More
Service was fantastic and overall experience was excellent. A very easy process from looking to buying. excellent. A very easy process from looking to buying. More
Services were preformed well, at the estimated cost, and on time. Overall, I was very pleased. on time. Overall, I was very pleased. More
Henry Amaya was a great person. Very straight forward and informative. I was going to go to different dealers to try out other cars but after speaking with Henry, I decided to buy m Very straight forward and informative. I was going to go to different dealers to try out other cars but after speaking with Henry, I decided to buy my car right away. More
The only reason I did not give 5 stars is because we felt rushed at the end and did not get enough info regarding the operation of such a high tech car. rushed at the end and did not get enough info regarding the operation of such a high tech car. More
Absolutely the best automotive service department I have ever worked with, Meredith Eden, their service representative, was truly outstanding. She was always pleasant, technically knowledgeable, courteous ever worked with, Meredith Eden, their service representative, was truly outstanding. She was always pleasant, technically knowledgeable, courteous, and exceptionally professional in every way. She was especially helpful working with my insurance company that covered the non-accident damage to the car. Excellent work by all concerned. Highly recommend them. More
Meredith Eden has been my trusted service adviser since 2013, helping me along the way with my 2011 Outback 3.6R, and later providing the same friendly, knowledgeable, and professional service ( with a smi 2013, helping me along the way with my 2011 Outback 3.6R, and later providing the same friendly, knowledgeable, and professional service ( with a smile), when I added a 2018 Outback 3.6R . Though others may offer lower prices, in my experience, they would be hard- pressed to match the high expectations which I have, and which are consistently and apparently easily met time and again in my dealings with Meredith Eden ( and a few others when she is not available) and the auto technicians at Browns, (now Safford -Browns), Subaru in Manassas. Sincerely, Richard Olin, MD PS : I especially appreciate the pleasant waiting area ( coffee and snacks) and the complementary car wash - about and beyond - “ top shelf”service. Keep up the good work. More