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Safford Brown Subaru Manassas

Manassas, VA

4.5
161 Reviews
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9018 Liberia Ave

Manassas, VA

20110

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Showing 161 reviews

April 30, 2025

Anthony was very helpful, and it was obvious he was listening to me and answered all my questions. I appreciated his knowledge about the vehicle we were purchasing and how he was not pressuring us dur More

by Peej72
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Othmaro Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
April 30, 2025

Wonderful, I was very satisfied with the treatment I received. Nice attention to my needs More

by elenaruth71
Recommend Dealer
Yes
Employees Worked With
Emmir Quiroga
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

Everything was fine. Got my state inspection done in about 45 minutes. And getting my car washed was nice! More

by belikeki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
April 29, 2025

Check in was efficient. Techs identified problem quickly. Service rep explained options clearly. Happy with experience. More

by taylordes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Alomia
April 29, 2025

Process was so easy. Othmaro was fantastic! Safford Brown staff worked to get me the Crosstrek and it’s a great vehicle! More

by vgpringle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Othmaro Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Tommy and the whole team were great putting my needs first. I was presented with several choices of models and colors and when I had made my choice the financing options were clear and the guidance help More

by dfeer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmir Quiroga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ibrahim, Tommy
Apr 28, 2025 -

Safford Brown Subaru Manassas responded

We're delighted to hear that you are happy with the service that you received from Tommy and the rest of our team. If there is ever anything else that we can assist you with, please let us know,. Thanks again and congratulations - we hope that you are enjoying your new ride!

April 28, 2025

I knew exactly what I wanted (my fourth Outback, my second from Brown Manassas), so Tommy and I got right down to business, he picked out the car for my test drive after which I looked at other color o More

by eric@ericminton.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy
April 28, 2025

No longer trustworthy dealership. They Bait and switch, misleading and dishonest. I wanted the car, so I made the purchase. But the sales gal is a liar. More

by BUNCO69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kennedy
April 28, 2025

It’s easy to schedule and they greet you when you arrive. The use of their texting update system makes little sense when you know I’m in the waiting room, but it’s a nice place with great hospitality touches More

by ttetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grayson
Apr 28, 2025 -

Safford Brown Subaru Manassas responded

We are absolutely thrilled to hear that ttetz!!! It's always such an amazing feeling when we see such kind words regarding a customer's experience with our team here at Safford Brown Subaru Manassas. If there is ever anything else that we can assist you with in the future, please do not hesitate to reach out!

April 27, 2025

My service agent was very good in explaining what needed to be done and why. The work was completed on time and was well done. The loaner car was very pleasant to drive and served me well. More

by MARTINQZX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meredith Evan
Apr 28, 2025 -

Safford Brown Subaru Manassas responded

We're so happy to hear that, MARTINQX! Please let us know if there is anything else that we can help you with in moving forward!

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