
Safford Brown Subaru Manassas
Manassas, VA
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Service to car was good and had a lot done; cost for new battery is ridiculous. Having a loaner car was a big plus. Was back to pick up car in 3 hours but it was not ready. It was assumed, without asking me battery is ridiculous. Having a loaner car was a big plus. Was back to pick up car in 3 hours but it was not ready. It was assumed, without asking me, that I was driving to work, so service thought no rush on servicing my car. Not thrilled, but luckily I had no plans for the day. So, I went home to wait. Car was ready for pickup around 1pm. Service office seemed understaffed from when I was last there. More
I have received excellent service from the office staff and the service workers. They always make me feel welcomed and get my needs taken care of very efficiently. I have never experienced that kind of a and the service workers. They always make me feel welcomed and get my needs taken care of very efficiently. I have never experienced that kind of auto care before. More
Always great service. Very fast and efficient. They make it very easy and advisors are all great. Very fast and efficient. They make it very easy and advisors are all great. More
The staff is professional, courteous and knowledgeable. They listen to the entire conversation to learn best how to address your needs. They listen to the entire conversation to learn best how to address your needs. More
Very helpful and knowledgeable. Very helpful and knowledgeable.Very helpful and knowledgeable.Very helpful and knowledgeable. Very helpful and knowledgeable.Very helpful and knowledgeable.Very helpful and knowledgeable. More
Excellent visit! Service was prompt. Rep was courteous, friendly and informative. Check up was good. Even the bad weather day didn’t spoil my trip over to Manassas Service was prompt. Rep was courteous, friendly and informative. Check up was good. Even the bad weather day didn’t spoil my trip over to Manassas! Thanks. More
Very pleasant, gave me the information that I needed about my car and did not try to upsale me. Appreciated the car wash and front mats, great job! about my car and did not try to upsale me. Appreciated the car wash and front mats, great job! More