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Safford Brown Subaru Manassas

Manassas, VA

4.2
125 Reviews

9018 Liberia Ave

Manassas, VA

20110

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Showing 125 reviews

June 10, 2018

Brown's is like family I bought two cars from Brown's. I am planning on a third. They are a great crew and the service is great. I trust Brown's. More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hall, Meredith Eden, Shelley Bailey, James Turner, Chris Routten
Jun 12, 2018 -

Safford Brown Subaru Manassas responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

May 18, 2018

Service on my new crosstrex Friendly people. Great service and value with easy drop off. This was my first oil change which was free. Purchased the car at this dealership and was More

by pissed off
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Bailey, Eric Demby, Patrick Gulley, Chris Routten
May 21, 2018 -

Safford Brown Subaru Manassas responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Brown's Manassas Subaru! Feel free to let us know if you have any concerns about your vehicle. Happy driving! Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

April 27, 2018

very good experience Ivan was easy to work with. He has been very helpful and prompt on responding with questions. one of the best car purchase experience ever. More

by WendyF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Marchenko
Apr 30, 2018 -

Safford Brown Subaru Manassas responded

Thank you for taking the time to leave this review, Wendy. It’s delightful to know that Ivan provided you with one of the best car purchase experience you’ve ever had! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

April 01, 2018

Best experience ever! This was the friendliest and most caring dealer I have ever been to! They made sure I felt comfortable with the payment and went above and beyond to m More

by dmd1125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Hall, Kevin Bonilla, Patrick Gulley
Apr 02, 2018 -

Safford Brown Subaru Manassas responded

Thank you for your feedback, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner!  Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

March 24, 2018

Very friendly service department! Meredith was very friendly. She greeted me immediately as I walked through the door. I've always had a good experience at this dealership and I love More

by Becky Dorsett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meredith Eden
Apr 02, 2018 -

Safford Brown Subaru Manassas responded

Hi Becky and thanks for the great feedback! We're very happy that Meredith was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

March 10, 2018

Great service department I absolutely love your online scheduling program. It was a simple oil change, check up, and tire rotation... first time back to the dealership... and More

by DM4008GB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trish Montgomery
Mar 15, 2018 -

Safford Brown Subaru Manassas responded

Thanks for the wonderful review of your recent visit at our dealership. It was truly a pleasure working with you! Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

February 10, 2018

Best professionalism around! I have been going to this dealership since 2006 and would never think about going anywhere else! Those in service, sales, finance and admnistration of More

by Susan G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bukhari, Patrick Gulley
Mar 01, 2018 -

Safford Brown Subaru Manassas responded

Susan, thank you so much for your review and for your continued patronage to our dealership. Know that we're so glad to have you as part of our family and I'm thrilled that you feel so well taken care of by our team. We look forward to continuing to do business with you! Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

February 07, 2018

Wow!!! Fantastic experience! Can't thank Eric Bukhari enough for an outstanding deal and his professional, efficient and comprehensive efforts. All of ou More

by Redwing9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bukhari, Fred Ford, James Turner
Feb 08, 2018 -

Safford Brown Subaru Manassas responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Brown's Manassas Subaru satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new Outback! All the best, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

January 27, 2018

Finally a car dealer who knows how to treat customers!!! This was the best car buying experience ever! Everyone was very professional. Walked in the door and everyone greeted me. I felt like this was a no p More

by Henry25438
Recommend Dealer
Yes
Employees Worked With
Patrick Hall, Bazaid "Bee" Mirza, Fred Ford, Patrick Gulley, James Turner
Jan 29, 2018 -

Safford Brown Subaru Manassas responded

Thank you for your business and this review, Henry. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best regards, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

December 31, 2017

Great New Car Buying Experience Great price and very friendly, laid back staff. Process was painless. Bobby, B, James, and Fred were outstanding. Their post-sale support and custo More

by eadavies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Chanmany, Bazaid "Bee" Mirza
Jan 02, 2018 -

Safford Brown Subaru Manassas responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. All the best, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

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