Salerno Duane Ford

Very efficient and accomodating. They took care of everything and were very transparent. Lease program was attractive. Staff understood the product and the terms. Delivery was simp They took care of everything and were very transparent. Lease program was attractive. Staff understood the product and the terms. Delivery was simple. Taking care of License plates and service appointments was key. More

GREAT JOB BOB! Thank you for the great communicating the step by step process it really made me feel comfortable with doing the deal. GREAT JOB BOB THANKS AGAIN!` Thank you for the great communicating the step by step process it really made me feel comfortable with doing the deal. GREAT JOB BOB THANKS AGAIN!` More

5 Leases should say it all We just took delivery on our new 2014 Ford Escape, which is our 5th 3-year lease from Salerno Duane Ford. The buying process is hassle free, done in We just took delivery on our new 2014 Ford Escape, which is our 5th 3-year lease from Salerno Duane Ford. The buying process is hassle free, done in a friendly atmosphere, no gimmicks, no nonsense, no wasting time. The Sales Rep, Bud Dyer, Sales Manager Steve Costas, make for a very pleasurable buying experience. The service department at Salerno Duane Ford is, without a doubt, the best I have ever dealt with. Frank Conte truly treats you like family when you bring your car in for service. I intend to be a Salerno Duane customer for a long time. More

Great service I can't say enough good things about Salerno Duane Ford's service dept. The service managers - Dan and Frank are top notch. I am a picky customer, and I can't say enough good things about Salerno Duane Ford's service dept. The service managers - Dan and Frank are top notch. I am a picky customer, and their work was great. I had a few warranty items that needed to be addressed. After walking out of a local dealer due to poor service I went to Salerno Duane on a recommendation of a fellow Mustang owner. I needed to have paint work done due to a corrosion problem on my hood, and also needed a seat cover replaced. The paint shop is fantastic, and the quality of work was excellent. The seat cover install was also done flawlessly. They also give a loaner car while they are servicing your car. These guys take care of your car, treat you with respect and fix it right. I definitely recommend them if you are looking for a Ford service dept. to take care of your car. More

Making it Easy and Pleasant The buying process, often a hassle, was easy, pleasant and painless. Vito was gentlemen and helpful. After the sale, he did a great job briefing me The buying process, often a hassle, was easy, pleasant and painless. Vito was gentlemen and helpful. After the sale, he did a great job briefing me on the vehicle and helping me complete the necessary paperwork. The credit manager, Jeff I believe, was more than excellent. Quite a difference (improvement) over my experience with a local Honda dealer. I came away feeling I got what I needed at a fair price and not dragged over a pushy sales pitch. Definitely recommend Salerno and Vito! Thank Tom More

Bob Cerza made this a great experience I had not bought a new car in awhile and found the dealership and Bob Cerza on dealerrater and they really lived up to their rating. Bob was very pati I had not bought a new car in awhile and found the dealership and Bob Cerza on dealerrater and they really lived up to their rating. Bob was very patient and accommodating and answered all questions and had a no pressure approach. He helped make the process go smoothly in every way possible. I certainly will recommend him and Salerno Duane Ford to friends and family. Happy to say Bob earned my business and the all 5s ratings above. More

Great experience and consistent follow up I went to them with a particular set of features in mind and they were not pushy to buy the car in the lot. I price shopped at a different dealers and I went to them with a particular set of features in mind and they were not pushy to buy the car in the lot. I price shopped at a different dealers and the price was one of the best at Salerno. I went back to order and Vito was very nice and we went on a second test drive even just to satisfy myself that this is the car I wanted. We ordered the car and Vito gave updates regularly on the status. Vito did the research and informed me that the first date is moving nowadays by a couple of weeks due to issues in factory. When Vito went on a much deserved vacation the other folks in Salerno were able to still keep me informed of the order's progress. When the order was moved in date Vito again called up and gave an update. After the car came Vito was not pushy to take the outside bank loan. We met Jeff and he worked with me to reduce the payment and get me the best loan possible. Overall a pleasant experience and that made a new car buying experience easy. More

great customer service Vince was extremely kind and helpful during my recent visit. I had a bad experience with a different Ford dealership. I came into Salerno Duane and V Vince was extremely kind and helpful during my recent visit. I had a bad experience with a different Ford dealership. I came into Salerno Duane and Vince went out of his way to help me. He was kind and efficient in his efforts to help me with my situation. I would recommend Salerno Duane to anyone in NJ looking to buy a Ford and would highly recommend asking for Vince. I believe this is a very reputable dealership and you will be treated with respect and get a fair price. More

Happy customer This was my second Ford purchase with Bob Cerza and he came thru for me again. Pleasure to work with him! I highly recommend him. The dealer is reputa This was my second Ford purchase with Bob Cerza and he came thru for me again. Pleasure to work with him! I highly recommend him. The dealer is reputable and seem anxious to please. Pricing was fair and the transaction was smooth. More

Recent purchase of a 2014 Ford Fusion SE Hybrid Few years back, Mr. Bud Dyer had sold me a new 2010 Ford Fusion Hybrid and, because I was so pleased then, I went back only to him when I was consider Few years back, Mr. Bud Dyer had sold me a new 2010 Ford Fusion Hybrid and, because I was so pleased then, I went back only to him when I was considering purchasing a new 2014 Ford Fusion Hybrid. Just like my earlier experience in purchasing the 2010 vehicle, Bud was a real professional who made the purchase of the 2014 model as easy and as smooth as possible. Prior to my signing of the purchase order, Bud showed me all of the new features incorporated in the 2014 vehicle. Upon delivery, Bud spent time with me going through the various steps for programming and familiarizing myself with all the add-ons that I did not have in my 2010 Fusion. I will definitely highly recommend to anyone in the market to purchase a Ford vehicle to first contact Bud Dyer at Salerno Duane. Based on my two experiences dealing with Bud, the ease and friendliness of the purchase transactions went beyond my expectations. He gets my five-star rating across the board !! Maurice de Picciotto More