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Salerno Duane Ford
Summit, NJ
910 Reviews
Welcome to Salerno Duane Ford of Summit, a proud member of the Salerno Duane Auto Group!
As you can easily see from our testimonials and reviews, we offer superior sales and service for our valued customers. We are committed to serving our friends and customers and thank you upfront for your interest!
This Ford franchise has been serving the Summit Area for over 3 decades and the Salerno Duane Auto Group has a well-earned reputation for Customer Service Satisfaction throughout Northern New Jersey since 1972. We hope you will join our ever growing family of Completely Satisfied Clients!
We believe an educated consumer is truly our best customer and that everyone deserves to have their time and needs respected, which is why everyone who visits our store leaves with a full-disclosure quote in writing breaking down everything separately!
From our Hometown Buying Experience and Top Rated Service Department to the fact that we very well may be the last Ford Dealer to still offer True FREE LIFETIME LOANER VEHICLES for every/any service visit. We invite you to visit our Summit Showroom to see why you should choose Salerno Duane Ford of Summit for your next vehicle as the folks who left these reviews did.
There are just a few of the reasons that were a honored to have been chosen to represent the Vets-Cars Dealer Network for Union/Morris/Essex! If you an active/retired/discharged Service Member, or immediately family, check out Vets-Cars here: http://vets-cars.com/salernoduaneford
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 910 reviews
May 12, 2014
Salerno Duane, great from start to finish From the minute I walked in the showroom until I drove away in my cool new Ford Escape Titanium. I was treated with respect. Steve Costa listened to m From the minute I walked in the showroom until I drove away in my cool new Ford Escape Titanium. I was treated with respect. Steve Costa listened to my priorities and made every effort to have me feel confident that I was choosing the right car for me. I did my homework ahead of time so knew all the options available. With Ford offering so much high tech equipment I had many questions. He explained each one clearly and demonstrated them on the vehicle. The pricing process was transparent and the price reasonable. I am so glad to have this first class dealer right in my own town. Thank you, Chip, Steve, and Bud! More
by christruhe
Employees Worked With
Steve Costa, Bud Dyer, Bob Montgomery
Helpful May 01, 2014
Great sales force The purchase was a great experience without the hassle of "sales pressure". Bob Montgomery was professional, informative and let us research and deci The purchase was a great experience without the hassle of "sales pressure". Bob Montgomery was professional, informative and let us research and decide on what we wanted without any conflicts of pressure. He knew his vehicles well and made appropriate suggestions about options. More
by rapinelli
Employees Worked With
Bob Montgomery
April 30, 2014
Exceptional purchase experience I am writing this review to acknowledge the exceptionally fine attitude of Mr. Robert Cerza and all of the other dealer at Salerno Duane in Summit, NJ I am writing this review to acknowledge the exceptionally fine attitude of Mr. Robert Cerza and all of the other dealer at Salerno Duane in Summit, NJ. We purchased a Ford Fusion and as of this writing have found it very satisfactory. We would recommend this dealership to anyone interested in the automobiles they sell. More
by RDemers
Employees Worked With
Bob Cerza
April 30, 2014
Superior experience I worked with Vito Monaco on a new lease. His friendliness and willingness to work with me helped me make the best decision possible for my budget. I I worked with Vito Monaco on a new lease. His friendliness and willingness to work with me helped me make the best decision possible for my budget. I would very much recommend Vito to anyone in the market for a Ford. More
by scottibm
Employees Worked With
Vito Monaco
April 30, 2014
First Ford purchase in a while Bob was extremely helpful in purchasing our new 2014 Ford Explorer. The environment was friendly and low pressure. I felt the price was fair and del Bob was extremely helpful in purchasing our new 2014 Ford Explorer. The environment was friendly and low pressure. I felt the price was fair and delivery was on time. Everything Bob said came true. He's a quality sales associate and I would purchase another vehicle from him. More
by rcf3rd
Employees Worked With
Bob Cerza
April 29, 2014
Great service Overall great service.this was our first new car and it went by smoothly. I would recommend to a friend and come back for my next car. Overall great service.this was our first new car and it went by smoothly. I would recommend to a friend and come back for my next car. More
by Scoggins79
Employees Worked With
Bob Montgomery
April 28, 2014
2014 Ford Escape Lease Salerno Duane was great! Bob Montgomery was a great saleperson and all around nice guy. I would recommend this dealer to friends and family and anyo Salerno Duane was great! Bob Montgomery was a great saleperson and all around nice guy. I would recommend this dealer to friends and family and anyone in the north jersey area. More
by ncw1
Employees Worked With
Bob Montgomery
April 26, 2014
Attention to detail Buying at Salerno was a good experience. Vito showed solid attention to the details and made everything easy to understand. Their sales manager, Steve Buying at Salerno was a good experience. Vito showed solid attention to the details and made everything easy to understand. Their sales manager, Steve was accurate and helpful. More
by Bluedevils
Employees Worked With
Vito Monaco
April 26, 2014
Great experience I knew that I wanted to lease a new Ford Fusion and was very happy with the whole experience at Salerno Duane and salesman, Vito Monaco. He was very f I knew that I wanted to lease a new Ford Fusion and was very happy with the whole experience at Salerno Duane and salesman, Vito Monaco. He was very friendly, knowledgable and patient with my questions. I started the process on Thursday and drove off my new car at noon on Saturday. I could have had it on Thursday if I had wanted it! Thank you Vito. More
by sggeddis
Employees Worked With
Vito Monaco
April 24, 2014
Salerno Duane Ford Excellent service. Highly recommend, especially working with Bob Montgomery. Class act and super friendly. The winter weather and a national rail c Excellent service. Highly recommend, especially working with Bob Montgomery. Class act and super friendly. The winter weather and a national rail car shortage delayed my delivery by a few weeks, but Bob was fantastic and communicated every step of the way. More
by Rdesmarais71
Employees Worked With
Bob Montgomery
