Salerno Duane Ford

The way we were treated was above and beyond. Should example of a great customer experience. Lionel taught my daughter and I how to leverage the car and going forward service to ensure we would satisfie example of a great customer experience. Lionel taught my daughter and I how to leverage the car and going forward service to ensure we would satisfied. His follow up has been appreciated. More

My new car purchase was very easy having Brionne as our sales person and Jeff Newmark as our Finance Mgr. They made the experience move quick and easy for us which is also very important. I had questions sales person and Jeff Newmark as our Finance Mgr. They made the experience move quick and easy for us which is also very important. I had questions about the vehicle after we were home and they both were very pleasant and helpful to deal with. We would definately refer freinds and family to them. More

I visited Salerno Duane looking for a new Escape for my wife. I met Lionel James, and within an hour I had purchased the car we wanted. Lionel is my kind of salesman; laid back, relaxed, helpful but not pu wife. I met Lionel James, and within an hour I had purchased the car we wanted. Lionel is my kind of salesman; laid back, relaxed, helpful but not pushy or aggressive. Everyone knows the cliches about hating to have to visit a dealership...the salesmen attack, they don't give you room to breathe, they're annoying, etc. Lionel is the opposite, which was great. He's a pleasure to work with, and when we need our next car, Lionel will get our business. Jeff Newmark made the "business" portion of the purchase quick and painless. Not only that, but he's honest and a very interesting person, all of which made for an enjoyable experience. More

Another successful Ford experience. Buying a new car was a big deal, and Bob Cerza did a tremendous job in halping me navigate the process. Today while driving, I realized that I love my Escape. What more a big deal, and Bob Cerza did a tremendous job in halping me navigate the process. Today while driving, I realized that I love my Escape. What more can you ask for? Thank you Salerno Duane! More

I always thought that leasing a car would be a stressful experience...but I was extremely wrong! Given that I was looking to lease my very first car, I turned to Salerno Duane, as I had heard great things a experience...but I was extremely wrong! Given that I was looking to lease my very first car, I turned to Salerno Duane, as I had heard great things about the dealership's continued commitment and dedication to customer service. Throughout the process, I had the opportunity and the pleasure of working with Bob Cerza, who provided me with impeccable support. Bob has an extensive depth of knowledge, which is quite impressive and extremely helpful. Bob was very patient in explaining to me what I like to call "car jargon." From the beginning, I respected the fact that he was straightforward and honest. I felt as though I could trust him and I could tell that he was looking out for my best interests. Bob is truly an asset to Salerno Duane and this dealership is a great example of customer service. The process itself was very efficient and smooth. In fact, I walked into the dealership on a Saturday and I picked up my new car three days later. I'd highly recommend visiting Salerno Duane because they are professional experts! I got a great product for a great price from a wonderful salesperson (BOB!). Thank you Salerno Duane! -Padma More

I wanted to lease a new Ford Explorer & had visited a couple of other dealers but wasn't happy at all with the service. I was then referred to Lionel at Salerno & was very happy with the service from th couple of other dealers but wasn't happy at all with the service. I was then referred to Lionel at Salerno & was very happy with the service from the beginning. He was very knowledgable about the vehicle & was not giving me the hard sales pitch. The lease costs he gave me were in line with other quotes i received so they checked out after a little negotiation. I would recommend to vist him if you are looking for a Ford. More

I had a great experience. I did not have to worry about the typical salesmen tactics and price haggling. Bob Ccerza was professional and went above and beyond to assist me with the purchase of my car. He the typical salesmen tactics and price haggling. Bob Ccerza was professional and went above and beyond to assist me with the purchase of my car. He provided detailed,factual and truthful information about the car. The financial department, Jeff, was also very nice and polite. I had to bring my daughter with me and the staff were all polite and patient as my preschooler explored their offices. All ina ll, it was agreat car shopping experience. kb More

Excellent dealership. After dealing with Licardi Ford in Watchung and Bell in Edison I was ready to give up on purchasing a Ford. Dodge these dealers at all cost and go straight to Salerno Duane! Watchung and Bell in Edison I was ready to give up on purchasing a Ford. Dodge these dealers at all cost and go straight to Salerno Duane! More

I find Bud Dyer The most friendliest & helpful salesman I ever met.And I would recomend him to all my friends &family to buy a car from him.Bud Dyer is no doupt a #1 asset to Salerno-Duane. salesman I ever met.And I would recomend him to all my friends &family to buy a car from him.Bud Dyer is no doupt a #1 asset to Salerno-Duane. Dominick Reale More

My wife and I recently had the pleasure of leasing a 2013 Ford Explorer through Salerno Duane and specifically worked with a very professional individual named Bob Cerza. I would recommend contacting him if Ford Explorer through Salerno Duane and specifically worked with a very professional individual named Bob Cerza. I would recommend contacting him if you plan on buying or leasing in the near future as Bob was fantastic to work with and took a clear interest in our wants and desires and put together a very attaractive deal package for us. He delivered on every promise and we felt very at ease as Bob is very genuine and personable. I like the fact that Bob was experienced and clearly understands the importance of building strong relationships in order to garner repeat business. There is no doubt when our lease is up, we will be repeat customers. I highly recommend this dealership. More