Salt Lake Valley Chrysler Dodge Jeep Ram

Ball Dropping Everyone I spoke with at the dealership has dropped the ball, the salesman won’t get the courage to confront the manager and voice concerns that I hav Everyone I spoke with at the dealership has dropped the ball, the salesman won’t get the courage to confront the manager and voice concerns that I have been raising for over a week. I am not able to even get a part number from them. Just because they screwed up doesn’t mean they have the justification to ignore my issues More

Great staff very honest which is rare no pressure sales!!! Working with the staff and finance department was great experience. They were fair on trade in and did not do the bait and swap that most dealerships Working with the staff and finance department was great experience. They were fair on trade in and did not do the bait and swap that most dealerships do. More

Great service Tony was great he helped us out a lot and was very friendly. All the staff was great. The car drives great I like everything abought it. Tony was great he helped us out a lot and was very friendly. All the staff was great. The car drives great I like everything abought it. More

Awesome Experience My experience at Salt Lake Valley Jeep was awesome. Keyvan, Brandon, and Gabriel were such great people to work with and I would recommend this deale My experience at Salt Lake Valley Jeep was awesome. Keyvan, Brandon, and Gabriel were such great people to work with and I would recommend this dealership to everyone. They went out of their way to take care of us and we will definitely be back! Thanks again!! More

JLU purchase Not pushy, genuinely considerate of my financial needs and “desire.” The is definitely best dealership I’ve worked with. I’m going there for all of Not pushy, genuinely considerate of my financial needs and “desire.” The is definitely best dealership I’ve worked with. I’m going there for all of my modifications. More

Loving our 2018 Wrangler JL The 2018 Wrangler JL’s are awesome but expensive! We assumed we would be buying ours from a discounter in Idaho or Nevada, but Corey and Randy cut us The 2018 Wrangler JL’s are awesome but expensive! We assumed we would be buying ours from a discounter in Idaho or Nevada, but Corey and Randy cut us a competitive price, set up the order (which came in seven weeks), and were excellent to work with throughout. Bret in finance was equally efficient and pleasant. If you’re in the market for a Wrangler in Utah, you need to talk with Corey. We had a great experience with the SLValley team. More

Sloppy service and even worse customer service! 1. No communication during the repair, the advisor never responded to my text message 2. I left my car at 8.30, and waited till 4 pm be informed tha 1. No communication during the repair, the advisor never responded to my text message 2. I left my car at 8.30, and waited till 4 pm be informed that it most probably won't be repaired by the next day 3. I was finally informed that the car was repaired on 5.20pm, while the service was opened only till 6pm 4. I requested a shuttle service to be able to get back to the dealership, but I was informed that the shuttle was not available after 5pm! 5. I had to get a cab and hurry up to pick up my car. I was at 5.45pm when I arrived. It took my technical advisor another 30 minutes to find my car. 6. When I got home I noticed some fluid on the floor under the engine. I opened the hood and looked into the engine bay. It was soaking wet with the coolant and the bottom pan had standing coolant on it! The coolant reservoir wasn't even filled up! 7. The top engine cover panels had scratches residues of white wall paint on them like if someone was rubbing them against a painted wall. 8. As of today, the coolant level is below minimum, and there is still some fluid on the bottom engine cover, so I need go there again. Draw your own conclusion about the work ethics of this place. More