Salt Lake Valley Chrysler Dodge Jeep Ram
Salt Lake City, UT
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Nightmare experience, AVOID! Took my 01 Dodge Grand Caravan in. All I needed was the emissions passed. Said two items needed fixing, paid for those two items $614. Then all of Took my 01 Dodge Grand Caravan in. All I needed was the emissions passed. Said two items needed fixing, paid for those two items $614. Then all of a sudden they needed to do another $1200 repair, but couldn't guarantee the check engine light would go off if I did that repair. Van ran great before I took it in there. Said no to the repair, took van home. On way home van WOULDN'T Shift, ran at a way high RPM. Transmission started to smoke on way home. They told me it would drive back home, no worries. Tranny worked great before going in, drive home was a nightmare. Salt Lake Valley Dodge is a nightmare, take your problems elsewhere! More
Great Experience We worked with Adrian. He is very motivated to assist and responds to questions quickly. We sincerely appreciate his professionalism and kindness in o We worked with Adrian. He is very motivated to assist and responds to questions quickly. We sincerely appreciate his professionalism and kindness in our purchase. Thanks! More
Wiring problems We were traveling when we uncounted 2 problems in our wiring. We were going to be passing through Salt Lake City the next day so we called ahead to se We were traveling when we uncounted 2 problems in our wiring. We were going to be passing through Salt Lake City the next day so we called ahead to see if they could get us in for service and they did get us in first thing the next morning.The service advisor Wally was wonderful because he kept us updated on the repairs. The tech Jose was fantastic tracking down and correcting 2 wiring problems we came into the dealership with. I believe wiring problems are one of the most difficult problems to work on and Salt Lake Valley was the best dealerships we have been to. Very satisfied with service. More
Great Experience! These guys treated me very well from the start. Ram seems to make an unlimited combination of packages. Nate knew every single one of them inside an These guys treated me very well from the start. Ram seems to make an unlimited combination of packages. Nate knew every single one of them inside and out, he is incredibly knowledgable. I wound up custom building a 2500, and Nate and Matt helped advise me on what options wouldn't really make sense for me (they actually suggested I not purchase about $1800 worth of extras I thought I had to have :) They were very patient with me as I checked prices with other dealers for a couple of days, I hate haggling, but wanted to make sure I was getting the best price I could, and it was by far the best deal I could find (including out of state). Bret was another salesman that helped me during the process. He was also super knowledgeable and friendly. He had no financial interest in my purchase, but just wanted to make sure that everything was going well for me, incredible. Absolutely top notch people over there. More
These Guys Are Lights Out I recently purchased a Ram 1500 through this dealer. This was hands down the best car buying experience that I have ever had. Kyle was knowledgeable I recently purchased a Ram 1500 through this dealer. This was hands down the best car buying experience that I have ever had. Kyle was knowledgeable about the car, Scott was great to talk to while we waited for the paperwork and Ghassan was not only a great guy to talk to, but he was absolutely transparent in the financing process. I felt like the entire staff listened to my concerns and car needs, addressed those issues and over delivered in the car purchasing experience. I would highly recommend buying your next new or used car through Salt Lake Valley Chrysler Dodge Jeep Ram More
2017 Jeep purchase I wanted a to purchase a manual 2017 Jeep Wrangler, and the only way to find the Jeep with the features I wanted was to special order it. I emailed 16 I wanted a to purchase a manual 2017 Jeep Wrangler, and the only way to find the Jeep with the features I wanted was to special order it. I emailed 16 Jeep dealerships in northern Utah, Wyoming and Idaho and asked each dealership to give me their best, out the door price. Salt Lake Valley gave me the best price, and threw in 3 oil changes. I was happy with their service. Kyle was the car salesman that I worked with, and he was great. My only negative was the actual paperwork process with the in-house finance representative. I felt there was a lot of salesmanship (trying to sell insurance for an extra key ($250), extended warranty plans, insurance plans), with decisions that had to be made at the time of purchase, without knowing about these offers before hand. But it was nothing that I don't think you'd get from any other dealer. Very happy with my purchase. More
Best Car Bying Experience EVER! By far the most pleasant, fastest, easiest, and satisfying car buying experience we've ever had! Great staff, super personable and easy going yet pro By far the most pleasant, fastest, easiest, and satisfying car buying experience we've ever had! Great staff, super personable and easy going yet professional. And a shout out to Brandon in the service department who has always been super knowledgeable and great to work with. Excellent customer service! More
Buying a Rubicon! Steve ran all over the lot until we found "the pick of the litter." Experience was topped off by a Jordanian gentleman handling the financing. Steve ran all over the lot until we found "the pick of the litter." Experience was topped off by a Jordanian gentleman handling the financing. More
Good service, great people to work with. Every one we worked with were very helpful. We think we will really enjoy our car and will definitely recommend your dealership to others. Thanks fo Every one we worked with were very helpful. We think we will really enjoy our car and will definitely recommend your dealership to others. Thanks for your help. More
Great Service! I moved to SLC from out of state and needed to buy a car upon arrival. Keri and Ally coordinated an airport pick-up for me so I did not have to worry I moved to SLC from out of state and needed to buy a car upon arrival. Keri and Ally coordinated an airport pick-up for me so I did not have to worry about transportation upon arrival. Keri was super patient and thorough; we went on multiple test drives, and she helped answer all my questions. She recommended what vehicle she thought was best for my needs, even though it wasn't the most expensive model I was considering. She was super great to work with, and I was grateful for the honest feedback. I would definitely recommend Keri to friends and am definitely going to go back to SLV Jeep for my next Jeep! More