Salt Lake Valley Chrysler Dodge Jeep Ram

Be Aware of Scam!!! I'm a client for 5 years and I never had an issue with them. Being said I got my car in for a repair because I wasn't able to fill my gas tank. I left the car there at 9 am on a Thursday had an issue with them. Being said I got my car in for a repair because I wasn't able to fill my gas tank. I left the car there at 9 am on a Thursday and I didn't hear from them until I tried to call them around 3 pm. They said they didn't check the car yet and then called me back at 4.50 saying they didn't know what was wrong with it and that they were trying the cheapest option which was to change the vapor canister, if that didn't work they will try with the expensive solution which was the gas tank. I got mad because you need to pay 125 dollars to do the diagnostic and they are not sure what is going on. they said they don't know for sure but I told them to try with the canister and that I won't do the gas tank anyway. The day after they fixed the canister and called me saying the car was fixed and they tried to do gas for 30 seconds and all was fine. This morning (not even 12 hours later) I put gas in and after paying 673 dollars the gas hose stopped after 2 seconds(of course they lied about the fact the car was working because they knew I was going to complain). This is a scam and I'm going to take action. This morning I tried to call and the seems all busy of course they don't want to deal with me. This is not professional you should at least call me back and try to solve the problem and this never happened. You also have people who work for you that are not doing their job correctly and lying about it. Shame on you. More

It was a very easy buying experience, we traveled from out of state to pick up our vehicle and the dealership was mindful of our time and had everything prepared for us so that it was done quickly. When out of state to pick up our vehicle and the dealership was mindful of our time and had everything prepared for us so that it was done quickly. When John could not be there to finish the process for us, Lelis took over and went absolutely out of his way to help us. It didn't go unnoticed and was very appreciated. Thank you so much. More

Great place to buy a Jeep - best prices in the valley. Period! I will definitely be going here for future Jeep purchasing. Glad I took a chance and checked out this dealership. Period! I will definitely be going here for future Jeep purchasing. Glad I took a chance and checked out this dealership. More

Was the easiest vehicle experience ever. Charlie and Jon were great. they assisted me in my internet purchase and made it easy. A great price and had the very Ram that I wanted. Look through the whole No were great. they assisted me in my internet purchase and made it easy. A great price and had the very Ram that I wanted. Look through the whole Northwest and SLC had the only vehicle that fit my needs and at a great price that no one could match.. More

They talk a big game when they are trying to sell you a vehicle. Once they sucker you into buying from them, they drop you. Go to Ken Garff. vehicle. Once they sucker you into buying from them, they drop you. Go to Ken Garff. More

Would especially like to thank, Charles and Jon both worked together to make this transition happen, they both answered all my emails and texts quickly or gave me a call to give me the answer. I really worked together to make this transition happen, they both answered all my emails and texts quickly or gave me a call to give me the answer. I really like the way they price their inventory, the prices aren't figured with every single rebate that I never qualify for, to get the low internet price. They are figured with rebates, but below it says exactly what you have to qualify for them, and not guessing on what price your paying. Charles also picked my family and I up from the airport, and drove us to the dealership, which was very convenient. Would also like to thank the finance office for getting us in & out, since we needed to hit the road and head home. Overall it was a very positive purchase and have nothing negative to report. More

I took my car into be looked at because there was a noise coming from the tire. Colton found a big screw in my tire, he was upfront and honest about what it was. It took less than an hour to fix and he made coming from the tire. Colton found a big screw in my tire, he was upfront and honest about what it was. It took less than an hour to fix and he made it an easy process. I will always take my car to Salt Lake Valley Chrysler Dodge Jeep Ram. Thanks! More

I really enjoyed that once I contacted the dealer ship I received a call from Bret Simons and was on it right away with a kind manner and found what I was looking for and with me being out of state got ever received a call from Bret Simons and was on it right away with a kind manner and found what I was looking for and with me being out of state got everything rolling paper work sent for me to sign and then when I told him I was flying in he made arrangements to pick me up at Hotel and get me to dealer ship that really confirmed that he was a upstanding guy like I thought from early on. As a business owner you have a great employe and I have already gave this name and number to friends and I hear he is already working with them. More

Poor experience overall. Do not recommend. After Poor experience overall. Do not recommend. After coming to a purchase agreement over the phone, including a good faith deposit (as I lived out o Poor experience overall. Do not recommend. After coming to a purchase agreement over the phone, including a good faith deposit (as I lived out of the area). The dealer tacked on over 600 dollars in "standard fees" (window etching and key replacement... None of these fees were disclosed on their website nor during the negotiation). For instance "standard fees" which are listed include tax, title, document prep... Those were declared and I had no issue with. When I disputed the hidden fees I had to talk to 3 different people. I was told it was fair to tack on these costs as I had negotiated a price lower than what "they usually consider". Only after threatening to cancel the deal did they waive the window etching (which is a scam, I work in law enforcement) and key replacement. The salesman was friendly but also failed to keep his word. Prior to purchase I asked him to verify the functionality of a few select components. He responded in writing that he function tested them. When arrived to take possession of the car I discovered he did not in fact function test at least one of the items. Fortunately it worked, but disappointed he lied. Just another car dealer hustling for a dollar over ethics. More