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Sam Pack's Five Star Ford Carrollton

Carrollton, TX

4.8
1,685 Reviews
The #1 retail sales Ford dealership in Dallas, TX for the past 11+ years, always #1 in Customer Satisfaction Sam Pack's Five Star Ford is located at I-35E and Crosby Road in Carrollton,Texas. The dealership comprises more than 16 acres and employs approximately 200 local sales, service and administrative personnel. Sam Pack purchased the dealership in 1980 and the dealership has shown significant ...
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1635 S Interstate 35E

Carrollton, TX

75006

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Showing 1,685 reviews

July 05, 2016

Quick service! Came in and was able to get the car I wanted. Quick and easy service. Waiting wasn't bad either. The Associate that greeted us was very helpful and fr More

by Cathy Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Leura
Jul 06, 2016 -

Sam Pack's Five Star Ford Carrollton responded

Thanks for shopping with us, Cathy. We are excited to have you as our customer and look forward to working with you again. Thanks!

June 29, 2016

A Pleasant Car Buying Experience This was by far the best car buying experience I have ever had. From the minute we walked in to the last paper that was signed---everyone was wonder More

by Victoria Fitzgerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Wingard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Matthews, Trevor Alders
Jun 29, 2016 -

Sam Pack's Five Star Ford Carrollton responded

We are pleased to hear you enjoyed purchasing your new Ford Escape with our team, Victoria. We are so honored to have you as our customer. Thank you for choosing Five Star Ford Carrollton.

June 29, 2016

Great to work with these folks. We are repeat Sam Pack customers and always have a great experience at this dealership. Jose Garcia, Salesperson was great. He was knowledgeable, More

by CKirby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk Pack, Jose Garcia, Mike Munden
Jun 30, 2016 -

Sam Pack's Five Star Ford Carrollton responded

CKirby, Thank you so much for your kind words! We value you and your business and are very grateful to have you as our customer. Thanks from all of us at Five Star Ford Carrollton.

June 29, 2016

Very nice The entire experience for me was great. I was recommended by my daughter because she bought a car the day before. It took about the time I expected it More

by shaeffer416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Wingard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Benvenuto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Manis
Jun 30, 2016 -

Sam Pack's Five Star Ford Carrollton responded

Thank you for your feedback, shaeffer416. We do appreciate your business and your daughter's referral. Our team is honored with your review. Thanks again for shopping with us.

June 28, 2016

Smooth transaction Worked with Chandler, he was great. Transaction was smooth and him and Raj were very friendly. Would definitely recommend Sam Pack Ford to anyone loo More

by mrayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandler Center
Jun 29, 2016 -

Sam Pack's Five Star Ford Carrollton responded

Thank you for your recommendation and review, mrayes. We value you as our customer and appreciate your business. Thanks!

June 28, 2016

Best Buying Process Ever ! Jose provides the service you are looking for when buying a new truck. He followed up before and after the sale. I was so impressed the way he handl More

by CDGill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
Jun 29, 2016 -

Sam Pack's Five Star Ford Carrollton responded

Congratulations on the purchase of your new Ford Truck, CDGill! We appreciate your kind words and your business. Thank you from Jose Garcia and the Five Star Team.

June 27, 2016

Great Expierience As always I was very impressed with the professional way all Sam Packs people handle themselves. They always bend over backward to make sure you are p More

by Hover Landscape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Wingard
5.0
This rating includes all reviews, with more weight given to recent reviews.
R.J. Rebolloso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2016 -

Sam Pack's Five Star Ford Carrollton responded

Congratulations on your new Ford, HoverLandscape! We value you and your business and thank you for your loyalty. A special thanks comes from R.J. and Jared.

June 27, 2016

Smooth and enjoyable transaction. Everyone I dealt with was considerate of my needs and opinions while I shopped for a new car. There was no trying to sway me to anything more than I n More

by amassey3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McCarroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2016 -

Sam Pack's Five Star Ford Carrollton responded

Congratulations on your new Ford, amassey3! It was our pleasure to work with you and we are happy you found our new dealership comfortable. Thank you for shopping at Five Star Ford Carrollton, we love having you as our customer.

June 26, 2016

Great prople to to work with from sales to finance. Very honest and friendly staff, Chandler and Michael made this experience very smooth and easy. More

by Mfpjap08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pisarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandler Center
Jun 27, 2016 -

Sam Pack's Five Star Ford Carrollton responded

Thank you Mfpjap08 for shopping with our team! Chandler Center, Michael Pisarik and all of us appreciate the recognition. We value you as our customer and look forward to your next visit.

June 22, 2016

Very smooth experience! Very honest and friendly staff! Melanie was terrific! She lives up to her word. She made this experience very smooth! I will definitely be returning f More

by Dross51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Benvenuto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Lucero
Jun 24, 2016 -

Sam Pack's Five Star Ford Carrollton responded

Congratulations on your new Ford, Dross51. Melanie and Alexandra send their thanks for your recognition of their work. Thanks for doing business at Five Star Ford Carrollton.

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